| Hiring / Appraising / Terminating | Personality & Persuasion | Bringing Out The Best in Employees | Social Influence |
|---|---|---|---|
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What is death, divorce or job loss
Name one of the three most stressful events in life
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What is: Neuroticism
http://www.youtube.com/watch?v=rrxlfvI17oY
Woody Allen would probably rate high on this personality trait
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What is: Trust
This relationship bond is key between leaders and followers
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What is rational persuasion, or inspiration appeal
This is often considered the most common form of influence (name 1)
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What is provide a generous severance package
This should be done to reduce an individual’s fear and anxiety at being terminated
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What is: Traditional
Strengths of this interpersonal style including giving structure and order, attention to detail, and providing consistency
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What is:
Be understanding Set the example Show enthusiasm or passion
Name two way leader can keep morale high among their team
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What is the 2 forms / attributes of power
Position and Person are the 2 main forms of this type of infuence
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What is early in the week
This the “best” time of the week to fire an employee
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What is Extroversion
While the book says this personality style is most strongly associated with leadership effectiveness, George Briggs doesn’t necessarily think so
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What are
• Self awareness • Social awareness • Self management • Relationship management
Name the dimensions of Emotional Intelligence
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What is commitment, compliance or resistance
These are the 3 most common outcomes of influence (name 1)
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What is physical harm of employees and/or destruction of company property
http://www.youtube.com/watch?v=fjVyrWdUy0c
Name a catastrophic thing an employee could do when they are fired
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What is: Talking It Out
Misunderstandings can happen when there are personality differences. This first step is essential to improve communication
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What are
• People are reluctant to speak openly. • People become dependent on the leader to make decisions. • The leader is resented by the followers.
Name three problems that arise from one-way communications or abuse of psychological size
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What is influence
This is known as the ability to sway or alter an individual or groups thoughts, beliefs, or actions
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What are structured interviews
This type of interview demonstrates the highest validity
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What is: Effective Use of Words
The art of persuasion includes 3 elements that must be mastered. Winston Churchill and JFK were both very successful at this element
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What are
• Help others with difficulties • Use consensus when solving disputes • Involve others with decisions that effect them
List four ways that leaders can represent a high level of statesmanship
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What is personal appeal, exchange, or legitimating
Generally this technique is considered one of the least effective influencing tactics when working in a lateral direction (name 2)
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