Scrub-a-Dub-Dub Control Yourself! Customer Service CAPLICO
100
Nail beds, under your nails, and between your fingers
What parts of your hands require special attention when washing?
100
In the hallways!
Gloves should never be worn where?
100
Everyone
Who is responsible for answering call lights?
100
Love One Another
L
200
20 seconds
How long should you scrub?
200
False! C-diff is not killed by alcohol based hand rubs or soap and water. Wear gloves!
True or false, washing your hands kills the c-diff
200
Everyone
Whose job is it to take care of the residents?
200
Ownership
O
300
To stop the spread of diseases
Why do we wash our hands?
300
By contact and through the air
How are germs spread?
300
on your break, in the break room, or out of the building (not on the hall, even if you're on the break)
Cell phones are only allowed
300
Passion for Learning
P
400
After interactions with a resident. Before interactions with a resident. Before and after eating. Before and after using the restroom.
Name three times when we must wash our hands.
400
Less than 40 degrees Fahrenheit
Food must be stored at what temperature?
400
Fill out a grievance with social services
What can a resident do if they have a compliant?
400
Intelligent Risk Taking
I
500
If hands are not visibly soiled. Wash hands intermittently between use of sanitizer.
When is it appropriate to use sanitizer instead of washing?
500
Gloves, mask, gown, hat, beard cover
List 4 types of personal protective equipment
500
1. When the resident wants to be called this. 2. When it is on the care plan!
When is it appropriate to call a resident "Grandpa" "Granny" or another epithet (2 requirements)?
500
Customer Second, Celebration
C (two answers)






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