Who's Queue Is It Anyways? Procedure?? What Procedure?? Are You Who You Say You Are? Who Am I Supposed To Send This To?
100
This queue is where applications that are pending go when they are conditionally approved
SECOFF or SECPEND
100
You use this procedure when a customer's credit doesn't pull successfully.
Repull a Credit Bureau
200
There are 1 too many apps for the same person in this queue
DECALPHA, DECDUP, DUPDEC, ADMDUP
200
When a cx didnt make the application, you use this procedure to take care of the app
VOID/WITHDRAW/DID NOT APPLY
300
CLI apps go here when they are declined
DECBEH
300
Customer's app does not meet TD's Relationship Requirement
CrossBorder Application
400
Consumer statement on customer's bureau
INVESTIG
400
When you need to remove a mail hold from the customer's account
Update Contact Information
500
Apps can go to this queue if you dont successfully clear through maintenance screens
MCAHOLD
500
This procedure can help you know where to transfer a store rep after you have them verified
UPFRONT VERIFICATION






Who's Queue Is It?

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