SAY WHAT? (Home Equity) LOANS LINES MORE LENDING A LITTLE BIT OF THIS & A LITTLE BIT OF THAT
100
$50, waived in the first year
What is the annual fee on our Home Equity?
100
Monthly Pay: 60 months
Single Pay: 11 months
What are the terms available for the Personal Loan?
100
36 months
The customer can re-apply for another three-year revolving term or pay balance in full (ballon payment)
What are the terms available for the Premier Line of Credit? What happens at the end of the term?
100
$25,000
What is the maximum loan amount for a Personal Loan and Premier Line of Credit?
100
Checking Reserve Line
None
$500-$2,500
What is the only lending solution used solely for ODP?
Is there an annual fee? If so, what is it?
What are the minimum and maximum dollar limits?
200
30 years, 10 years
What is the term of a Home Equity? What is the draw period?
200
$18,000
If a customer makes $60,000 per year what is the maximum dollar amount, they could be approved for if they applied for a Personal Loan?
200
$13,000
If a customer makes $65,000 a year, what is the maximum amount they could be approved for a Premier Line of Credit?
200
$5000
What is the minimum amount that can be converted into the Fixed Rate Option on a Home Equity?
200
A positive indication of customer's desire to apply for a credit card.
Terms and Conditions
Define affirmative consent?
What is the name of the disclosures that need to be provided?
300
60-240 months
What are the Fixed Rate Option terms available?
300
100,000 miles
What is the maximum number of miles a vehicle can have if they want to apply for a Vehicle and Other Goods Loan?
300
$5,000-$25,000
What is the minimum and maximum amount for the Premier Line of Credit?
300
Can use over and over for 36 months
Minimum payment as low as $50
Only pay interest on what is used
Share two benefits of a Premier Line of Credit.
300
Customer for at least 1 year and have an average balance of $1,000 or more.
What are the two requirements for a customer to apply for a Personal Loan or Premier Line of Credit?
400
Cust. is able to term out all or a portion of an outstanding balance on a HELOC. $100 fee to convert back to the line of credit.
Define what it means for the customer to use the Fixed Rate Option on a Home Equity. Is there a fee involved?
400
7-72 months
What are the terms available for a Vehicle and Other Goods Loan?
400
Unexpected expenses, Cash flow management, overdraft protection.
What are some typical uses for a Premier Line of Credit?
400
Large purchase without collateral
Purchase a car outside of our lending requirements
etc.
Share an example of what a customer could use a Personal Loan for.
400
Upon request
When products are discussed
Account opening
Adding a customer
Name the four times disclosures need to be provided.
500
20 year repayment period at a VARIABLE interest rate
What happens when to the outstanding balance of the line at the end of 10 years if they don't refinance?
500
A loan secured by a deposit product. Acceptable collateral would include a savings account, money market, and CD.
What is a cash secured loan? What is the acceptable collateral?
500
None
What are the requirements for the Checking Reserve Line of Credit?
500
in 11 months the customer will make 1 payment and it will pay off the entire loan.
Seasonal workers (landscaping, snow removal)
Inheritance
Bridge loan
What is the single pay option for a Personal Loan? Share an example of when a customer would use this option.
500
P-Product Brochure
A-Account Fee Schedule
I-Interest Rate Sheet
D-Deposit Account Agreement Booklet
What is the acronym used for knowing what disclosures to provide to a customer? Name the four disclosures.






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