SAY WHAT? (HELOCS/EQUITY EXPRESS) DUH, EVERYONE'S FAVORITE DUH, EVERYONE'S FAVORITE-PART II (Because we loved it so much the first time.) FUTUREWORLD A LITTLE BIT OF THIS & A LITTLE BIT OF THAT
100
$50, waived in the first year
What is the annual fee on our HELOCS?
100
59.5
At what age can a customer withdraw from an IRA without government penalty?
100
$6,500 or earned income whichever is less
No maximum
What are the contribution limits for an IRA?
Until what age can you make contributions?
100
Send money, receive money, split payments
What are the three things you can do with Zelle?
100
Checking Reserve Line
None
$500-$2,500
What is the only lending solution used solely for ODP?
Is there an annual fee? If so, what is it?
What are the minimum and maximum dollar limits?
200
30 years, 10 years
What is the term of a HELOC? What is the draw period?
200
Traditional, 73
Which type of plan requires a RMD? At what age?
200
The ability to add more per year to an IRA account.
50; $1,000
What is a catch-up contribution? When does it occur?
How much?
200
Free Boingo (Worldwide)
Cell Phone Coverage up to $600, paid by debit card
ID Theft Protection up to $1,000
What are the three benefits of a World Debit Card with amounts?
200
A positive indication of customer's desire to apply for a credit card.
Terms and Conditions
Define affirmative consent?
What is the name of the disclosures that need to be provided?
300
60-240 months
What are the lock in periods?
300
Tax deductible, amount can be subtracted from customer's income to reduce tax burden.
Tax deferred-when taxes are delayed until some time in the future.
Define tax deductibility.
Define tax deferral.
300
Death/Disability
First Time Homebuyer
Educational Expenses
Contributions (Roth)
What are the three ways to withdraw from an IRA before 59.5?
300
Balance
Transaction
Fraud (Security)
What are the three categories of alerts?
300
$9.95; $15.95
What are the fees for a same-day electronic bill payment? For an overnight bill payment?
400
Cust. is able to term out all or a portion of an outstanding balance on a HELOC.
$100.00, when locked or unlocked
Define what it means to lock a loan. Is there a fee involved? At what two times is the fee charged?
400
Deductibility
Taxation-Tax-differed vs Tax Free
RMD Requirement
Different phase-out qualifiers (income, deductibility)
Name two distinct differences between a Traditional and Roth IRA?
400
It is a gradual reduction of a benefit.
The tax deductibility of the IRA contribution is reduced based on income when a customer has a 401k plan.
DAILY DOUBLE-Define phase-out period.
How does that affect a Traditional IRA?
What other factor is considered when looking at Traditional IRA deductibility?
400
An electronic way to make a deposit without coming into a branch. Landscape
6:00 a.m.-6:00 p.m.
$10,000
What is a SnapDeposit? (Orientation?)
When are SnapDeposits reviewed?
What is the daily limit for an existing customer?
400
Upon request
When products are discussed
Account opening
Adding a customer
Name the four times disclosures need to be provided.
500
20 year repayment period at a VARIABLE interest rate
What happens when to the outstanding balance of the line at the end of 10 years if they don't refinance?
500
$100, $10,000, varies by CD type
Not available-mini jumbo CD
What are the minimum balances for the following IRA products, Starter, MM, CDs? What is the only savings product not available for an IRA?
500
20% is withheld and the customer would need to make up this amount when depositing at the new financial.
Why is a direct rollover better than an indirect rollover?
500
Access $2.00 $3.00 plus owner surcharge
Balanced $2.00 $3.00 plus owner surcharge
Choice $2.00 $ .00 2 refunded up to $20
Out-of-Network Fees:
What are the out-of-network fees for Access, Balanced, Choice checking accounts?
500
P-Product Brochure
A-Account Fee Schedule
I-Interest Rate Sheet
D-Deposit Account Agreement Booklet
What is the acronym used for knowing what disclosures to provide to a customer? Name the four disclosures.






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