HR Business Services Key Processes | HR Business Services Key Responsibilities | Advice and Guidance |
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What is Org Design
This is the process of aligning an organization’s structure with its mission and strategic goals
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Who is the Labour Relations team
This team is responsible of the resolution of policy grievances
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Who is the Employee and Labour Relations Team
A manager has some concerns surrounding the attendance of one of his new team members, which team should he/she engage in about addressing this issue?
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What is CSM (Core Services Modernization)
The purpose of this program is to modernize our services to make it easier for our customers to work with us and make it easier for us to do our work
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Who is the Employee and Labour Relations Team
This team assists the business with performance improvement plans
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Who is the Grievance Settlement Board (GSB)
If the union and WSIB cannot come to a resolution on a grievance, it is referred to and settled by this board
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What is Business Planning
This is the process of developing resourcing strategies and supporting the WSIB to forecast FTE requirements based on business operations, projects and other initiatives
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Who are the HR Business Partners
This team assists their clients in developing plans to improve employee engagement
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Who is the Employee and Labour Relations Team
An incident has been flagged to a manager that may require discipline be delivered to an employee, which team should he/she reach out to?
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Who is none of the Business HR Services Team. All pension related inquiries should be directed to WSIB Pension Contact Centre at 1-855-242-1526 or visit the online self-service site at My Pension Resource
A manager receives a question from an employee about changing the beneficiary for their pension, which team should this inquiry be directed to?
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