HR Business Services Key Processes HR Business Services Key Responsibilities Advice and Guidance
100
What is Org Design
This is the process of aligning an organization’s structure with its mission and strategic goals
100
Who is the Labour Relations team
This team is responsible of the resolution of policy grievances
100
Who is the Employee and Labour Relations Team
A manager has some concerns surrounding the attendance of one of his new team members, which team should he/she engage in about addressing this issue?
200
What is CSM (Core Services Modernization)
The purpose of this program is to modernize our services to make it easier for our customers to work with us and make it easier for us to do our work
200
Who is the Employee and Labour Relations Team
This team assists the business with performance improvement plans
200
Who is the Grievance Settlement Board (GSB)
If the union and WSIB cannot come to a resolution on a grievance, it is referred to and settled by this board
300
What is Business Planning
This is the process of developing resourcing strategies and supporting the WSIB to forecast FTE requirements based on business operations, projects and other initiatives
300
Who are the HR Business Partners
This team assists their clients in developing plans to improve employee engagement
300
Who is the Employee and Labour Relations Team
An incident has been flagged to a manager that may require discipline be delivered to an employee, which team should he/she reach out to?
500
Who is none of the Business HR Services Team. All pension related inquiries should be directed to WSIB Pension Contact Centre at 1-855-242-1526 or visit the online self-service site at My Pension Resource
A manager receives a question from an employee about changing the beneficiary for their pension, which team should this inquiry be directed to?






Who Does What in HR Business Services

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