| CULTURE | Our Store | Lingo | RAS | Food Safety |
|---|---|---|---|---|
|
#186
What is our store number?
|
Kyle Hauber
Who is our Managing Partner?
|
Guest right of way
What does G.R.O.W stand for?
|
Military ID
Passport Drivers License/State Issued ID
What are acceptable forms of ID?
|
Hot water and soap
Scrub for 20 seconds Turn off the water using paper towel
What are the requirements for proper hand washing?
|
|
Legendary Food, Legendary Service
What is the Texas Roadhouse mission statement?
|
Southeast of building
Where should employees park?
|
10 feet - smile/physical greet
4 feet - verbal greet
What does 10-4 mean?
|
Size, Interview, Rate
What does the S.I.R. method refer to?
|
After touching your face or hair
After using the restroom After taking a smoke break After eating
When should you wash your hands?
|
|
Passion, partnership, integrity, fun...all with purpose
What are our core values?
|
Mon-Thur: 3pm-10pm
Friday: 3pm-11pm Sat: 11am-11pm Sun: 11am-10pm
What are our hours?
|
Arrive, Care, Teamwork
What does A.C.T. stand for?
|
Slurred speech, glassy eyes, aggressive, loud, mood swings
What are examples of signs of intoxication?
|
Soap - green
Sani - red
What color buckets are used for soap and sanitizer?
|
|
Fresh Baked Bread
Fall off the Bone Ribs Hand-Cut steaks Made from scratch Sides Ice Cold Beer & Legendary Margaritas
What is the Texas Roadhouse story?
|
30% for you and up to 2 guests (excluding alcohol)
How much of an employee discount do you get?
|
Corner in, corner out
Coming in, coming out
What should you always say when entering or exiting the server alley?
|
If they look under 30
When should we card a guest buying an alcoholic beverage?
|
Bleach
What chemical is not permitted for use in the restaraunt?
|
|
"Howdy, Engage, Arrive, Thank, Respond"
What is service with H.E.A.R.T?
|
TXRH shirt tucked in
dark wash jeans no rips, tears or frays black belt black non-slip shoes TXRH nametag Tattoo's covered
What is our uniform?
|
We are out
What does it mean when something is 86'd?
|
Involve a manager!!!
What should you do if you have an intoxicated guest?
|
No
Should you keep towels in your apron or back pocket?
|
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