Remember the Member | Please and Thank You | Claims R Us | Networking | Help! I need a Dentist! |
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What is A-01
Fast Path Option to View Member Information
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What are Soft Skills
Having these skills will help you have better conversations, work well with managers or co-workers and enjoy or work environment.
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What is A-02
Fast Path option to view claim
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What is PPO
This network yields the best saving for the member
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What is Doctor Inquiry
Tab used to view details of Dentist in Claim History
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What is Family
This Tab is used to review the family detail information (to include addresses and eligibility information)
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What is True
True or False
Attitude, team work and positivity are examples of soft skills? |
What is F10
Action used to view submitted verses allowed
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What is a Premier Provider
FFS
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What is A-23
Fast Path used for Dentist search by TIN
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What is F10
This Action is used to fold and unfold member information
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What is Customer Service
The ability to communicate well with customers to better understand the customers needs and address them effectively.
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What is Coordination of Benefits
COB
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What is Delta Care
This is the national term used for HMO network
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What is Status
Where would you look to determine if a provider is active
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What is F11
This Action is used to to view member numeric search
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What is False
True or False
When a customer calls and is upset with something in regards to their plan its your fault. |
What is Claim Inquiry Screen
Tab used to view detailed information regarding the claim
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What is Out of Network
OON
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What is A-21
Fast Path used for local Dentist search
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What is a Red Asterisk
A way to see if member is a delta dental employee or vision policy
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What is True
True or False
Understanding right from wrong will help aid in the decisions we make? |
What is Date of Service
DOS
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What is $250
This is the amount of a procedure we strongly suggest a pre-determination to be done
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What is General Practitioner
GP
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