a state of exception including damage,
shortages, overages, did not arrive, refusals, etc.

item arrives "Clean"

allows us to schedule reservations, cancel existing reservations, confirm reservations, push updates to Descartes

Calendar

spreadsheet used to track what goes to and comes back to the door

shows us what POs are
expected to arrive to a Delivery Agent, shows us ETA

Overage, Shortage, Damage

will show us where the PO has been, location scans, scheduling history, etc.

stacked boxes

Customer calls in, they only received 1 carton and are missing parts to their bed. The first tool you open...

contains POs that are
scheduled and finalized in Descartes

Damaged Beyond Repair, Return

the tab to open when we need to reschedule day of, before delivery attempt

Flame

3 buckets in Reservation Management

POs that have
Been received clean, contains POs that are scheduled
and without a schedule

Missed Delivery

the tab you open to set up a storage request

Red Ambulance

will be underlined in top half of PO History

includes liquidation, returns,
disposals and anything leaving the building and not going
directly to a customer

scheduled delivery, no issue

quick view synopsis of PO history

Blue Ambulance

a PO was last scanned to a location with an LQ