Fast Path Option to View Member Information

Having these skills will help you have better conversations, work well with managers or co-workers and enjoy your work environment.

Fast Path option to view claim

This network yields the best saving for the member

Action Tab used to view what the Dentist submitted for a claim

This Action Tab is used to review the family detail information (to include addresses and eligibility information)

True or False
Attitude, team work and positivity are examples of soft skills?

Action Tab used to view full member history

The term used for FCP

Fast Path used for Dentist search by TIN

This Action is used to fold and unfold member information

The ability to communicate well with customers to better understand the customers needs and address them effectively.

Action Tab used that allows you to view claim history

This is the national term used for HMO network

Where would you look to determine if a provider is active

This Action is used to to view member numeric search

True or False
When a customer calls and is upset with something in regards to their plan its your fault.

Action Tab used to view detailed information regarding the claim

The term used for OON

Fast Path used for local Dentist search

A way to see if member is a Delta Dental employee or vision policy

True or False
Understanding right from wrong will help aid in the decision we make?

The term used IFP

This is the amount of a procedure we strongly suggest a pre-determination to be done

If provider not listed in in the local what needs to be sent to Provider Relations