W-2 FAQ W-2 box by box explanation Multiple W-2s SOP W-2 Corrections Accessing, Viewing, and Mailing Employee W-2 SOP
100
Electronic versions of W-2s are available through ADP Self-Service Portal. W-2s are mailed to the address printed on your final pay stub or voucher for the tax year.
Where will my W-2 be sent?
100
Identification including the employer's employee identification (EIN) and the employee's social security number (SSN).
What does boxes a-f are for?
100
Four.
How many reasons are there for an associate to see multiple W-2s?
100
True.
True or False.

A W-2C can be requested when the associate's SSN is not correct?
100
Both active and terminated employees can view their W-2s on the ADP portal for up to 3 years.
For how many years can active and termed employees view their W-2s in the ADP self service portal?
200
Using ADP Self-Service either on a computer or mobile device.
How do I get a copy of my pay statement or W-2?
200
Amount of Social Security tax withheld from paychecks during the year. Social Security tax is a flat rate of 6.2%, which is equal to the dollar amount shown in Box 3, multiplied by 6.2%.
What is box 4 used for?
200
Associates will receive multiple W-2s.
What happens if an associate moved to a different state or to a location with different local taxes?
200
Navigating to the ADP portal. Hover over Personal Information > General > Reveal SSN
What path should employees follow if they'd like to confirm if their SSN is correct in the system?
200
December 31.
The paperless W-2 selection deadline is?
300
It is recommended that you use Internet Explorer or Google Chrome.
What browsers are recommended to access ADP self service?
300
Review the Earnings Summary section of the W-2.
Where do you see how the amounts in boxes 1. 3 and 5 on a W-2 were calculated?
300
False.
True or False?

If associates do not have access to A to Z, will they receive a multiple W-2?
300
Termed employees will need to mail us a copy of their social security card.
What will be the process if a termed employee wants their SSN to be corrected in the system?
300
ERC cannot see if the user selected to Go Paperless or when this occurred, only the employee will be able to confirm in their portal and checking if the button was enabled. It will show green if it was selected and grey if not.
Can ERC see if the associate has the paperless option selected?
400
Associates do not receive a separate W-2 for short-term disability.
Will I receive a separate W-2 for short-term disability?
400
The stock team sends the details to US payroll using two lines per transaction: one for Federal taxes and one for State taxes.
What happens if the associate's RSUs awarded in one country are vesting in another one?
400
Confirm the pay groups the associate was in for the tax year.
What is the last step you need to follow to verify if an associate has been paid under two different pay groups during a tax year?
400
The SLA for a W-2C ticket is 7 days.
The SLA for a W-2C ticket is?
400
Employees who did not select paperless option by Dec 31 can expect a W2 form for previous tax year to be mailed to them no later than Jan 31.
What happens if an employee did not select the paperless option before December 31st?
500
The value of your vested RSU income is included in Boxes 1, 3, & 5 on the W-2 and listed separately in Box 12.
In which boxes of your W-2 is the value of your vested stocks included?
500
Box 12c W.
What box should show the total amount employee contributed + Employer contribution for HSA. (HSA EE and HSA ER)?

Tip: Do not look for the answer in the w-2 boxes and codes section.
500
Because they have to file state and/or local taxes.
For what reason would the local and state boxes of the W2 have additional information?
500
The W-2C is not visible in ADP
Is a W-2C visible in ADP?
500
The address listed on a W-2 is for mailing purposes only, and cannot be changed once W-2s have been issued.
Can a mailing address be changed if the W-2 has already been issued?






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