QA/FY22/FY23 Fiscal Accuracy/Awards 1902N/CMA SOP's Mystery
100
What are the most errors called for National/Local QA in 2022?
Documents were not uploaded into VBMS
100
What is the name of the tool/aid to assist VRC's with finding updated information training facilities, facility codes, and full-time modifiers?
WEAMS
100
What is Level 2 case management level?
Requires an in-person or tele counseling CMA once per term for a standard term, or at least three times per year for non-standard terms.
100
What is Tutoring?
Services that cannot exceed the total credit hour of the class per week.
100
Who is Kimberly Smith?
VR&E FY22 STAR Award Recipient
200
What is VR&E Columbia's focus for FY23?
1. Quality of services provided
2. The customer experience
3. Clarity of purpose as a VRE employee
4. Efficiency of actions
200
What is the amount of business days a Counselor has to process awards?
10 business days (Exception is when it does not impact pay)
200
What circumstances should a 1902N be completed?
At Initial Plan Development and Redevelopment (if vocational goal is being changed)
200
What is a Unplanned Interruption?
Requires contact at least every 90 days.
200
What is the “Good Cookie” Award?
A new award that is presented by management to staff for providing exemplary service.
300
What is the new Case Management Accuracy metric?
Question 5-9 are reviewed.
300
What is needed to determine eligibility for PS911SA?
1. Veteran must have at least one day of Chapter 33 entitlement remaining to be eligible.
2. The Veteran’s ETD for Chapter 33 benefits must not have been expired at the time the individual applied to VR&E for this period.
3. The P911SA election must be completed in writing with a documented effective date of election.
300
What are tools/methods that can be used to track and schedule contacts/appointments for Annual Review/CMA?
E-Va assignments, Calendar reminders, Schedule next appointment after every meeting, Schedule all required appointments for the year in advance.
300
What is a Planned (or agreed upon) Interruption?
Proposed adverse action is not required. The reason for requesting the interruption includes issues that may be resolved within a period of 1 to 6 months.
300
Who is the current Acting Director for the Columbia RO?
Linda Parker
400
What is the National Star QA session the station received an increase in errors cited since the implementation of the New QA Metrics for FY 22?
Starting Session 5
400
What is the Uncapped rate?
Applies to veterans receiving VR&E services on or before December 31, 2017.
400
What is the required information needed to document a CMA review?
E-Va, Sticky Notes, Medical, Academic Progress, Remaining Entitlement, Progress in Attaining Vocational Goal
400
What is tutoring services?
Cannot exceed the total credit hour of the class per week.
400
What is VETTEC?
Does not use GI Bill entitlement and is paid in 4-part progress.
500
What are the commendable items identified from VR&E Service site visit?
1. Outreach activities and projects.
2. Hiring initiatives and education to agencies.
500
What are the email addresses to request an EP 130 to be established after uploading 686c in VBMS?
Email request [email protected] and CC: [email protected].
500
What should be included in "Observations from Aptitude and Interest Testing and Abilities" section of 1902N?
Document if the claimant completed vocational testing, including:
1. The assessment(s) used,
2. Completion of a transferable skills analysis,
3. Results of the assessment(s), and
4. The vocational significance of the results.
500
Where is the folder that contains local SOPs, Case Management Toolbox, Current Guidance, and Master Tracker?
H Drive/VRE/0-Policies
500
What are some best practices for Case Closure Accuracy?
1. Continue to provide follow-up activities during a period of interruption. Follow up activities must be conducted in intervals of no more than 90 days. The case manager must document the follow up activities in a case note.

2. Monitor the Veteran’s participation in employment services within 30 days after the Veteran is declared job ready, and at least monthly until the Veteran is declared rehabilitated.

3. Remember to provide the Veteran with an adverse action letter (VR-58) once an adverse decision has been made.

4.Remember to inform the Veteran of a proposed adverse action and provided a due process period of at least 30 days to take the actions outlined in the proposed adverse action letter. There are a number of proposed adverse action letters available for use, to include Vocational Rehabilitation (VR) letters 48 and 66.

5. Remember to obtain a copy of Veteran’s diploma/certificate or a copy of his/her final transcript of records showing the degree or certificate was awarded.






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