This tool is used to allocate and track staff time for all ITI-related efforts.

The UW-IT Service Desk can be reached via this phone number and this email.

Gaining visibility into the work of ITI teams means tracking work even if a PMO project manager isn't required. Create one of these if the work effort is ~20+ hours and involves multiple teams and/or has capital costs of $50K or more.

Saying 'thank you' to a colleague is easily done at this UW-IT portal.

This regional network provides UW with its connectivity to the Internet and Internet2.

This standard ITI documentation tool goes by the Hawaiian word for "fast, quick".

There are no Uber or Lyft alternatives to this ITI CAB which is instrumental in executing our work safely.

IDEA and Demand are stages of this UW Connect module.

Enjoying a meal 'al fresco' or bowling in the HUB are hallmarks of these two annual UW-IT gatherings.

51% of the overall $8B UW operating budget is required to support this key UW organization.

What is service operations, or "keeping the trains running"?

This role is accountable for a collection of Service Offerings inour Service Portfolio.

The frequency with which ITI projects in the Project and Portfolio Management tool must have status reports provided.

After getting your supervisor's OK, the next step is to get Brad/Maureen's approval by entering information here about the training or conferences you propose attending.

The UW receives more of these than any other public university in the country.

Per the ITI Division Homepage: "Provide standardized, reliable, affordable and helpful IT infrastructure services that enable University of Washington staff, faculty, and students to productively engage in their teaching, learning, and research activities."

This database is compromised of data associated with configuration items.

This tool allows anyone in ITI to see the current status - at a glance - of all Active UW-IT projects including percent complete and green/yellow/red status.

If you want to engage with others to exchange information or best practices related to a specific topic, you may want to join one of these.

This was jokingly referred to by staff of the time as the "executive swimming pool" while under construction in 1969.

ITI, in contrast to a hierarchical organization, uses this type of organizational model in which staff members may fill multiple roles and functions as they work with a diversity of service teams, as well as their resource manager.

"The updated version of this framework includes the Service Value System;
Guiding Principles consistent with Agile, Lean, and DevOps; and new
practices like Org Change Management."

ITI teams participated in completion of this most recent P1 UW-IT project.

UW-IT aims to sustain and strengthen its organizational health through this important staff feedback tool.

UW freshmen entering from schools within any of Washington State's 300+ school districts were able to access resources globally via this UW-IT operated, state-wide infrastructure organization.