Area Managers | Sure, do whatever you want. | The Life Cycle of a Request | Who do I send this to? | General Knowledge |
---|---|---|---|---|
Who is Christine Faulkes?
Centura Health
|
Who is Henry Ford?
This facility needs their own action to know when to send radiology CDs, because they refuse to check their own shared delivery report. -_-
|
What is QC'ing?
After a request has been assigned, and records have been released, this is the next step in the cycle.
|
Who is Greg Ford?
"I need this audit to go out TODAY. It is NOT to be charged. Please send non-billable."
|
What is Mars?
This planet is also known as the "Red Planet".
|
Who is Joanna Tipton?
Ardent Health (Hillcrest, Pryor, Utica Park Clinics)
|
Who is UPenn?
The first of it's kind, this staffed site is NOT handled by remote services, yet their team can still be found in the National Service Center.
|
What is 15 days?
Previously 30 days, invoices are now automatically resent on requests after this amount of time.
|
Who is Colleen Greim?
"I'm trying to verify employment for a previous employee of yours."
|
What is Cancer?
This zodiac sign's symbol is a crab.
|
Who is Ann Simpson?
Spectrum Health
|
Who is Wellspan?
Also the first of it's kind, this highly sensitive facility has the ability to monitor ALL activity in ROI.
|
What is invoicing?
After this step, the facility can no longer manually switch a request from MRO Delivery to On-Site.
|
Who is Shane Johns?
"I'm the HIM Director at Cotton Candy Medical Center, I've heard of you guys and am interested in your services."
|
Who are the Simpsons?
Maggie and Lisa are sisters in this famous television family.
|
Who is Erica Bryan?
Hospital for Special Surgery
|
Who is University of Colorado?
This facility prefers requests with outstanding invoices/issues closed after only 30 days.
|
What is Add Imaging Delivery?
Facility: "Please Close Request. Radiology CD has been sent."
US: "No. You have to click the ____ button to finish!" |
Who is Andrea Galgocy?
"You guys logged this batch but there's no patient info or anything on any of the request docs. How am I supposed to process a request without patient info? I was told I was not to handle requests like this."
|
What is a plumber?
The video game character "Super Mario" spends must of his time saving Princess Peach, but his true occupation is this.
|
Who is Courtney Rooney?
Fairview Health
|
Who is Mercy Medical Center (MD)?
HITECH requests for this facility are NOT assigned as BTST, but rather as third party, and given the OCR patient rate.
|
What is Risk Management?
The "Compliance Hold" is a feature in ROI that should only be removed by this department.
|
Who is Charlene Troxell?
"Yes, I have this invoice from MRO here for services. Invoice #23036. I just need someone to help me break this down."
|
What is Brazil?
The "Real" is the currency of this South American country.
|