;-) <3 :) ^_^
100
What is a group of people from different departments or areas working together?
A. conflict
B.ethics
C.cross-functional team
D.initiative
cross-functional team
100
What is a group of people form one department or area working together?
A. Leadership
B.Functional Team
C.Integrity
D. Tact
Functional Team
200
when a feedback is recieved , one should?
A.working compensation
B.prioritizing
C.lose their temper
D.improvement and positive comments
improvement and positive comments
200
someone whonis not constructive or helpful is?
A.none of the above
B.Mutual
C.Positive
D.Negative
Negative
300
What is a benefit of conflict?
A.delegation
B.dishonest
C.listening and answering questions briefly and positively
D.differences are often settled
differences are often settled
300
Why is the Sandwich Technique effective for providing feedback?
A.it provides a positive affirmation along with the criticism
B.it sandwhiches the criticism together with a complaint
C.it always keeps the individual from getting upset
D.it keeps the indiv
it provides a positive affirmation along with the criticism
400
Which characterizes an effective team?
A.Delegation
B. constructive
C.dishonesty
D.arbitration
Delegation
400
Which statement about Team work is TRUE?
A.individuals work more efficiently than teams
B.teams usually take more time to reach a decision than individuals
C.individuals reach more creative decisions than teams
D. teams always function better than individ
teams usually take more time to reach a decision than individuals
500
What is part of a workplace that is etiquette to avoid?
A.entertaining
B.talking
C.Gossiping
D.avoiding people
Gossiping






Unit 2

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