Checking Accounts Overdraft Products Credit Cards Operations Savings Accounts
100
What is needed as a combined balance in Value Checking to waive the fee? What is the fee?
$3000, $8 / m
100
Which overdraft protection has a $0 fee?
Account to account
100
Which credit card offers 3 points on groceries, gas, wholesale, and discount stores?
Simply Rewards
100
What is regulation CC?
Expedited Funds Availability Act
100
What is the opening deposit for a youth savings?
$25
200
What is the fee for non-umb ATM withdrawals for Free Checking? What other fee could there be?
$2 each
200
What is the fee for a credit card overdraft transfer?
3% fee, $10 min $25 max
200
How long will points last before they expire for the travel select card?
3 years
200
What is regulation DD?
Truth in savings act
200
What is the best option for a client needing a debit card for their savings account?
Money market
300
What are the three ways to waive the fee on a Select Checking account?
$5000 average monthly collected balance, $10,000 in combined deposit balances, $25,000 in combined deposit and loan balances.
300
What is the fee for totalcheck overdraft protection?
$10, if over $5 of overdraft.
300
What is the current intro promotion for our credit card?
0% APR 12 months
300
What is the threshold for us to apply a large deposit hold?
$5,525
300
What is the monthly fee for our premium savings account? How can it be waived?
$25, $25k min daily balance
400
What is the ideal account for someone who gets direct deposit monthly and had a mortgage with us?
Select checking
400
What is the interest rate for totalcheck overdraft protection?
18% APR
400
Name our three credit cards
travel select, direct cash, simply rewards
400
What is dual control?
Two associates actively engaged in a process
400
Name our four savings accounts?
youth savings, umb savings, money market savings, premium savings
500
Which accounts offer free cashiers checks and money orders?
Select and value
500
Name our three overdraft protection options?
Credit card overdraft, account to account, totalcheck
500
What card offers a 10% discount when redeeming points directly into a checking or savings account?
Direct Cash
500
What is our security code?
4810
500
What does UMB charge for a non-umb withdrawal on our savings accounts? Is this the only fee?
$2, no






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