| Policies & Locations | Adult Services | Youth Services | Circulation Services | Support Services |
|---|---|---|---|---|
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Inside the 1st floor entrance, near the interior entrance to Lucy
Where are the library's gun lockers located?
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1st day of the month
On which day of the month do new Adult Craft-to-Go kits become available?
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Granite Creek Park
Where is the library's StoryWalk located?
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10 days
How long will a patron's available hold(s) remain on the Holds shelves?
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$2.00 charge per ILL item (to offset postage, collected upon checkout).
How much do patrons pay to check out an ILL?
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Fifteen minutes
How long does it take for a dog left alone to be considered "unattended"?
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By using the KitKeeper website or contacting the AAL desk
How can patrons request Book Club Kits for checkout?
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Teen Advisory Group - a YS Leadership and volunteer club for kids in grades 6-12.
What does the acronym TAG stand for?
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Item renewal notices
Which library notices are only delivered by email?
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Email Jim and Lyndee, CC all staff.
What is the preferred procedure for reporting a maintenance issue that affects library service?
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Nine years old
What is the minimum age requirement for a child to be left unattended in the library?
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1. Ask James: Drop-in tech help
2. Book-a-Librarian appointments 3. On the fly, brief requests at the Ask a Librarian Desk
Identify two ways patrons can receive one-to-one personalized technology assistance from an Adult Services librarian.
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YES. The library does not restrict - it's up to the family.
Can kids check out R-rated movies?
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Send the youth to the Youth Services desk to get their PIN.
What can Circulation and Adult Services staff do if a youth without picture ID asks for their PIN and their parent/guardian is not present?
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- birthday cards
- thank you cards (December) - volunteer luncheon - casual, in the moment "thank you; you're awesome sauce!" statements
Name at least 2 ways library staff show love to our volunteers.
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1. Is the service animal required because of a disability?
2. What work or task has the animal been trained to perform?
What two questions can you ask someone to determine if their animal is a service animal?
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-Seeds (Seed Library)
-Hiking Kit -Chromebook -Culture Pass -iPad -Wi-Fi Hotspot
Name 4 of the 6 items that can be checked out as part of the Library of Things.
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Librarians Telling Tales
-Apple Podcast -Google Podcast -Spotify
What is the name of the new YS Podcast, & where can you listen to it? (unashamed plug!)
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-Rowle P. Simmons Community Center on Rosser St.
-Fry’s Food Store on Willow Creek Rd. -Fry’s Food Store on Fair St. -Walmart on Gail Gardner Way -Lowes on Highway 69
Identify 3 of the 5 off-site book drop locations where patrons can return materials to PPL.
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Founders A: 32 chairs/ 6 tables
Founders B: 22 chairs/ 6 tables
How many chairs and tables are stored in each side of the Founders Suite, during current modified services?
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1. 1st Floor Entrance - Tables may be placed north of the entrance between the pillar and the fire hose connection.
2. South Entrance - Tables may be placed between the staff entrance and the bench.
What are the two locations where solicitation is allowed on library premises?
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1. Event name is shown in Bold typeface
2. Color-coded tab shown beside event name (purple = adult; green = teen; blue = children)
What two things indicate in the online calendar that a program is library-sponsored?
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To support early literacy development by providing opportunities for caregivers and children to engage and talk, sing, read, write, and play together.
(Pre-pandemic) What is/was the purpose of the Rock Garden?
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-Picking up an ILL: 1st floor checkout desk
-Returning a missing piece: 1st floor checkout desk -Picking up an online library card: 2nd floor checkout desk -Paying for a damaged item: 2nd floor checkout desk
Which checkout desk is best for patrons to complete each of the following transactions: picking up an ILL, returning a missing piece, picking up an online library card, paying for a damaged item?
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-Check out the item to its appropriate library "service" account (e.g. PPLMENDING, IN PROCESS, AVREPAIR, etc.)
-Add initials to the checkout slip.
If an item needs extra attention from Technical Services, what should you do BEFORE placing it in the Technical Services bin?
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