Emergency Management Hospital Incident Command System (HICS) Environmental Health & Safety Safety and Security Patient Safety
100
What is the Emergency Operations Plan (EOP)?
This document is the Base Plan for the EM Program.
100
What is the Incident Management Team (IMT)?
This is the name for the team that helps to coordinate response operations during a critical incident or disaster.
100
What is the fire plan?
Rescue, Activate, Contain, Extinguish (R.A.C.E) constitute this hospital plan.
100
What is “Code Violet?”
This is the code for a violent or combative person as defined by Emergency Management.
100
What is a near-miss good catch?
This is a deviation from standard practices that does not reach the patient and can be reported in SERS.
200
What is the Nursing Operations Manager (NOM)?
For off-hours (nights, holidays, etc.) this is the position vested with Incident Command authority.
200
What is the Incident Action Plan (IAP)?
This Plan, written by the Planning Section, captures the situation summary, objectives, and organizational structure for each disaster operational period/shift.
200
What are the storage height requirements?
18 inches of clearance in a sprinkled area, 24 inches of clearance for a non-sprinkled area describe this hospital regulation.
200
What is contraband?
This is the term for any property that is illegal for a person to acquire or possess under statute.
200
What is a serious safety event?
This type of event results in moderate to severe harm or death.
300
What are the Business Resiliency Plans (BRPs)?
This document is the unit-level plan which helps unit leadership in moving their operations to an alternative location or to sustain operations when their space or resources are impacted by a disaster.
300
What is the Clinical Operations Section Chief?
This Section Chief position is unique to Cleveland Clinic hospitals and is not found on the standardized HICS chart.
300
What is a chemical spill?
The acronym “S.W.I.M” (Secure area and limit access, Warn others and wait for help, inform supervisor of area, and maximize exposure of area describes response to this type of incident.
300
What is screening?
This term means “the visual observation, wanding, passing through a magnetometer or physical pat-down of a person by police/security or clinical staff.”
300
What is a File (Location) Manager?
This person is responsible for the review, follow up and closure of SERS events.
400
What is Everbridge?
The Cleveland Clinic Alert Service (CCAS) is more commonly referred to as this, the Vendor name.
400
What is the Incident Commander (IC)?
This is the sole position that must be activated/identified to manage an incident, and is in charge of setting the objectives for each operational period/shift.
400
What are Safety Data Information Sheets (SDIS) or Safety Data Sheets (SDS)?
All of these important documents relating to chemical spills can be found on this intranet home page under “Resources.”
400
What is reasonable suspicion?
This is a legal standard that allows police officers to briefly detain and search someone for weapons, based on specific facts or circumstances that would lead any reasonable officer to suspect criminal activity.
400
What are the ACA and RCA?
These are the two safety event review processes to identify gaps in care and form action plans to prevent harm in the future.
500
What is the Hazard and Vulnerability Analysis (HVA)?
This planning tool is used assess threats, prioritize risks, and guide the EM program with mitigation, training, exercise development, and resource procurement efforts.
500
What are Life Safety, Incident stabilization, and Property preservation.
These are the three overarching priorities of all incident responses, sometimes referred to by the acronym LIP.
500
What is the enterprise Bloodborne Pathogen (BBP) Exposure hotline?
The phone number 216-445-8246 is which emergency hotline?
500
What is a Dot Phrase or Capacity Hold?
This is the clinical order that needs entered for police or security to hold a patient at the hospital.
500
What is “Just Culture?”
The term means that caregivers can report safety concerns without fear of retribution.






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