T1 Return Return Status Enquiries Document Requests/Registered Plans Refunds/Balances Reassessments/COVID-19 Benefits
100
What is December 31?
You file using the tax package of the province you lived in on this date in the previous year.
100
What is SERC?
The tool used to determine what actions to take regarding a return status enquiry once you have found the activity type/program area of an in progress return.
100
What is mailing a printout to a different address from the one on file or faxing it to a number not listed on the account.
The only document print request situation where we are required to use enhanced CV.
100
What is debit (DR)?
The type of balance that a taxpayer will see on their notice of assessment when they have a balance owing.
100
What is a notice of reassessment (NORA)?
The document that is mailed to a taxpayer after a reassessment has occurred with a breakdown of the reassessment.
200
What is ON428?
An Ontario resident would fill out this form to determine the provincial taxes payable along with the provincial NRTC.
200
What is 2 weeks?
The timeframe service standards for issuing an NOA for on time filed electronic returns 95% of the time.
200
What is IEPRT?
A printing method using RAPID that we do not use according to our local procedures.
200
What is G.1?
The rapid option where T1 refunds are located.
200
What is FileNet?
The program we would check for any documents the caller may have submitted in response to a review letter electronically.
300
What is line 11900?
This line number is where box 14 of a T4E is reported.
300
What are the need for taxpayer contact, late filing(s), filing of prior year return(s), filing an adjustment, complex calculations, manual intervention, file selected for review.
A list of reasons that could result in a tax return taking longer to get assessed than the service standards allow for (5% of returns)
300
What is their unused RRSP contributions?
You must also provide this to a caller when they ask you for their RRSP deduction limit.
300
What is a pre-authorized debit (PAD)?
An online self-service option that allows taxpayers to set up an agreement to authorize CRA to withdraw from their Canadian bank account on the date or dates that they choose.
300
What is $38,000?
CRB recipients have to repay $0.50 on every dollar of income earned above this amount.
400
What is 40km?
Your new home must be this many kilometers closer to your new workplace in order for you to be able to claim moving expenses on your tax return
400
What is refer the taxpayer to the contact number on the letter?
The action you take when you check the status of a tax return and see that it is currently with processing review and a letter has been sent to the taxpayer.
400
What is transfer to registered plans?
The action you must take when a caller asks for their deduction limit and the deduction limit is negative.
400
What is Total payable - Total Credits (or line 43500 - line 48200)?
A final refund or balance owing is calculated by subtracting this figure from this other figure.
400
What is $5,000?
This is the minimum amount of income someone had to have earned in the 12 months prior to the date of their first CERB application or in the 2019 tax year in order to be eligible for CERB.
500
What is form T2201?
Part A of this form must be filled out by the taxpayer and part B must be filled out by a medical practitioner in order for a taxpayer to apply for DTC.
500
Who is MXK047?
The designated person that all English Return Status Enquiry T1BENs from our contact center get referred to.
500
What is Schedule 7?
The form that a taxpayer has to complete in order to properly complete their tax return regarding any registered plans activities that they partake in.
500
What is complete a warm transfer to DMCC?
The action you must take if a caller whose file is in routine status asks you to assist them in modifying a payment arrangement they had previously set up.
500
What is CWLB?
This is the one COVID-19 benefit that an individual who refused to comply with a requirement to be vaccinated against COVID-19 was ineligible for.






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