| Notifications | Payments | Misc. |
|---|---|---|
|
What are text and e-mail?
The two types of notifications for leads
|
What is Braintree?
Our partner who handles all payment processing.
|
What is brand launch vocabulary?
Customer Request, Professionals, Quotes, Leads, Services, or Businesses
|
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What is 150 miles?
The maximum radius professionals can travel to.
|
Who is Customer Support Agent? (Us)
The person who calls Braintree when all other options are exhausted
|
Who is Aeriqua Moss?
Likes to drink coffee
|
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What is 3 e-mails?
*DAILY DOUBLE*
The default number of e-mails you will receive per lead. |
What is Google Chrome?
The internet browser most compatible with our payment system.
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What are points and credits?
One is used to rank your profile, the other is used to submit a quote.
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What is Edit Notifications?
The final button/link to click to change notification options
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What is to escalate the ticket to TSF?
Next step when Braintree cannot solve the ticket.
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What is Director of Customer Operations?
Jodie's Official Position Title
|
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What is the Dashboard?
The name of the page where you can access "Adjust Leads", "Quotes", and/or "Requests"
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What is the phone number for Braintree?
(877) 434-2894
|
James Hwang
*DAILY DOUBLE*
First person hired for Team Salt Lake |
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