| Injuries Galore | Medi-What? | First Call Settlement | THE CONVERSATION!!! | Treat Em Right |
|---|---|---|---|---|
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What is subjective and objective
Complaints. One you cannot see but you hear about, the other is evident.
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What is Medicare
I hang around elderly folks to help them pay for their medical bills
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What is general damages
We will compensate based on how much an injured party was inconvenienced
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What is CTI
a conversation between you and leadership about the injury that did not settle
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Leadership discretion
I am concerned because I have not received all of my bills yet. How would you respond?
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What is urgent care
I need medical attention from here, but its not an "emergency"
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What is fined 1k per reporting incident
What is the consequence of failing to report to medicare properly?
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What is a recorded release
I need verbal confirmation that you will release my insured from further liability
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What is relentless ongoing improvement
ROI stands for...
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What is Empathy
Putting yourself in another ones shoes and reassuring them is an example of...
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What is Chiropractor
Ill twist you and bend you and crack you up
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What is Medicaid
I like to help lower income families and individuals and help them pay for doctor visits, hospital stays, etc.
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What is special damages
OOPs for medical bills, loss wages and prescriptions called
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Right after first contact with an unrepresented injured party (unless it resolves with an EBI)
what is the time frame for performing a CTI
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“minor,” “fortunate,” “lucky,” & terms “pain and suffering,” “my initial offer,” etc.
Name at least two terms you would want to avoid when talking to a customer
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What is ambulance or life flight
the treatment and transport of people in emergency situations
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What is safe harbor letter
So you don't want to provide your SSN, I guess I have to send this
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What is general release/full and final
This type of release should end it all whether digital or otherwise
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- Explain each claim is based upon its own distinctive facts.
- Review the facts of the claim. - Verify all information is correct
A friend of mine got a lot more money for their claim!
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What is PCP or family doctor
I care for your family time to time
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******DAILY DOUBLE*****
What is legal name, DOB, Gender, SSN and Medicare Status
Name the 5 elements you need to collect from an injured party for medicare reporting
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What is loss of consortium
Sometimes I make a claim even though my significant other was the only one involved but could not perform usual duties
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