NT Domain GS3 DUO MFA Servers TE General
100
NT Domain (Page Administration)
What is the Front End of Active Directory?
100
reroute or reassign a ticket
This term is used when a ticket is moved from one resolver group to another.
100
What is MultiFactor Authentication Method?
MFA stands for?
100
What is Trustee?
This profile may both read and write on a shared folder.
100
What is Local Support?
What does RSD resolver group refer to?
200
enabling an account
Besides unlocking an account and resetting a password, what else can you do on NT Domain?
200
Manager
This person must make the request to gain access in GS3?
200
What is via token or mobile application?
What are the two methods to access DUO MFA?
200
What is Cloud Server?
One Drive for Business refers to this type of server.
200
What is passcode, password, and user ID?
What three things are needed to sign onto Citrix?
300
GS3 in order to add the domain
After Infosec recieves HR's information, where do they send it to generate a User ID?
300
2 Steps verification
How many steps are included in an email after the GS3 security has been sent to the user?
300
Duo User, Status, Device Enroll, Account Verify, and Locked Device
List all 5 things that must be reviewed under DUO MFA page.
300
What is FPrint?
TEIS only manages FS and FP. What does FP stand for?
300
What is Enterprise Directory?
This is also known as the Employee Lookup Tool.
400
What is 15 languages?
TE provides support in these many languages?
400
Lookup Security
Where in GS3 can you locate pending requests?
400
What is MyID?
This page allows you to generate and access the Bypass Code
400
What is Group Name?
What must we verify when Mapping Network Drives?
400
What is Request?
RITM refers to this type of ticket.
500
What is ADM?
NT Domain administrators' User IDs end with the following characters?
500
1. DUO account
2. Activate Network Account
3. Admin Account
which requests have we seen so far that could be done in the GS3?
500
when the DUO account is all active and the end user doesn't have the phone to generate the passcode
When can we provide a Bypass code?
500
What is Imanami?
This page allows you to locate group owner name?
500
What is Snow?
Service Now is also referred to as this.






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