Before using this technique, we must determine that the expectation is important enough to risk escalating the situation

Normal state of functioning
(Hint: squiggly line)

When we are at our angriest, we are at our ........

Consist of silence, facial expressions, eye contact, and tone of voice
(Hint: communicate without speaking)

Fatal respiratory arrest in which the ability to breath is compromised

Least intrusive technique
(Hint: think milieu)

Stressful situation or interaction that starts this whole crisis and makes the patient pop off

What does TCI stand for?
(Hint: you automatically fail if you don’t know this answer)

Dropping the rope by changing the expectation is one way to end a ........
(Hint: tug of war)

Release techniques to prevent staff from acting on instinct when attacked
(Hint: we practice these when Steve chokes you out)

Does not mean isolation or banishment
(Hint: not to be confused with seclusion)

Patient is verbally aggressive and threatening physical violence in this phase
(Hint: in between trigger and outburst)

All behavior has.........

Means to “listen for meaning” and helps a patient “talk it out rather than act it out”
(Hint: difficult to do with my attention span)

Higher risk of sudden death when restrained
(Hint: related to psychological pain)

Technique that communicates “I care about you and you are important to me")”
(Hint: our caring selves do this naturally all the time)

The patient is in survival mode and may explode in a manner that could be dangerous
(Hint: top of the model)

Part of the brain that is active during an outburst that makes us do stupid things

What to THINK, What to DO, What to SAY
(Hint: regulators, mount up)

Position patient’s should be restrained once on the floor
(Hint: rhymes with porcupine)

A method of diverting a patient’s energy and attention to a substitute activity
(Hint: squirrel)

Four questions we ask ourselves
(Hint: you’ve heard these 1000 times)

Determines if you should fight or flight
(Hint: very hard to pronounce)

A type of first aid that provides immediate support to reduce emotional intensity and keeps the patient in the activity
(Hint: The answer uses the exact words from this question just in a different order)

Often a patient’s last words
(Hint: ‘If you’re talking than your breathing’ is a fatal misconception)