| Wait, we had an instructional for this! | NYU IT Services | Did you know??? | AHH, HELP ME! | Oh, this again… |
|---|---|---|---|---|
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What is 8.5” x 17”?
The maximum page dimension the Lanier MFP can scan at.
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What is lynda.com?
Online learning site with access to thousands of courses that comes complimentary with your student, staff, or faculty status
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What is filling the washer with a lye tablet and tap water and hitting the “on” button. What is $15/day, $10/tray?
The process used to dissolve support material from Mojo Prints, and the cost to print on the Mojo.
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What is replacing the toner?
The pages from the printer are not clear, or faded.
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What is the Kimmel Midday Checklist?
Form that has to be completed around 4 PM on Monday - Thursday and 2 PM on Fridays and Weekends.
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What is 2 guests per ID?
The maximum number of guests an eligible NYU card holder can sign in at a single given time.
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What are NYU Stream and WordPress/Web Publishing?
The NYU IT Services that allow one to upload videos and create a website.
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What are University Desktop Imaging (UDI) or ResNet?
The departments that are within Third North Lab (in those small, closed offices).
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What is registry.nyu.edu?
The database used to look up a client’s University status to see whether they have access to the space.
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What are Duo Mobile and 2 devices?
The app used for Muti-Factor Authentication, and the least number of devices that should be registered with MFA.
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What is start.nyu.edu?
The website that allows users to enroll and opt-in for Duo Mobile.
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What are Google Drive and NYU Box?
Two online storage services that NYU uses, one of which is approved for storing sensitive information.
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What is chroma-keying?
The feature used to change the green screen to a background of your choosing.
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What is the LaGuardia Studio?
The referral for a client who wants to 3D print in color.
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What are making a reservation in ScheduleOnce, emailing [email protected], and making a reservation in ScheduleOnce?
The process(es) used to book the group study room, the classroom, and the collaboration space.
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What are Pharos Remote and Mobile Print?
The two ways to reprint a print job if the client experiences a jam (without charging the client).
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What is the Virtual Computer Lab (VCL)?
he NYU IT service that allows students to access virtual software, such as ArcGIS and MatLab.
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What is 5:00-8:00pm?
The hours of Third Avenue North Lab on Sundays.
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What is turning it off and on again?
The first thing you should do when there is a software or hardware issue as an IT specialist.
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What is 8333?
The Teleprompter or Event Check-in iPad Passcode.
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What is 9510#?
The Cisco Webex host pin after dialing [email protected] on the wall panel.
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What is the Service Desk?
The place you send students if you just do not know how to answer their technological quandaries.
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What is pressing “Transfer” while still on call, dialing the new number, informing the receiver of the caller, and pressing “Transfer” again?
The process of making a warm transfer on the phone.
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What is the Digital Studio on the 5th floor of Bobst?
The name and location of the referral for an NYU faculty member who wants to record a podcast or interview in the VRB.
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What are current degree seeking students and faculty, with the exception of SPS students.
Clients who are allowed into the LaGuardia Co-op.
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