Interpersonal Skills | Business Relationships | Conflict and Negotiation |
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What is creativity?
The use of imagination and original ideas.
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What is the purpose of ethics?
It seeks to promote honesty, fairness, and responsibility in all advertising.
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What is listening?
A part of communication that could be interupted by barriers, distractions, or anticipating reponses
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What is flexibility?
The ability to make a change or compromise.
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What is workplace bullying?
The repeated health-harming mistreatment in the workplace.
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What is sending?
A way of getting out information, could include speaking or texting.
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What is time management?
The act of planning things out to fit your schedule.
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What is ethical/professional behavior?
Following a code of ethics and respecting other's values and boundaries.
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What are resolutions to a conflict?
Peacefully agree to disagree or compromise
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What is a positive attitude?
When a person has a generally optimistic outlook on events and the world around them.
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What is self-control?
The ability to control your impulses and to not react emotionally to situations.
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What is the negotiation process?
1. Preparation and planning
2. Definition and ground rules 3. Clarification and justification 4. Bargaining and problem solving 5. Closure and implementations |