| RTW Basics | Morning Tasks | Night Tasks | Competencies | BONUS |
|---|---|---|---|---|
|
What is putting labels face up?
It is the proper etiquette of building RTW, so validation can be done seamlessly and effortlessly.
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What is refresh SAP?
This is done before a count is created
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What is the genius admin?
This person can be consulted when a part has an issue.
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What is problem-solving?
This competency is utilized when investigating the SRTW bucket.
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Researching the SRTW bucket.
A repair audit is useful for doing this.
|
|
What is 'Returns'?
In the Backstage Application, this is where RTW is built.
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What is an SRTW count?
Pertaining to the topic, this is part of the necessary opening tasks.
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What is Repair Central?
This application is used to aid you with a problem child.
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What is interpersonal-savvy?
This competency is utilized when cooperating with others to troubleshoot variances and problem children.
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What are 923s, 922s, international products, and non-service parts?
These products are CANNOT be included in SRTW.
|
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What is validation?
The process of checking to make sure everything is correct before pushing RTW.
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What are 'on the shelf,' 'mini,' and 'repair room'?
These are common physical places to check for missing SRTW.
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What are, 'on hold', 'handled incorrectly,' and 'needs a new label'?
These are common reasons that a part is invalid.
|
What is decision making?
This competency is utilized when taking variances.
|
Researching the SRTW bucket.
A repair audit is useful for doing this.
|
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