| REFERRAL ANSWER | CPAP Machines | Supplies | Scenerios for Phone Calls | Fun Facts |
|---|---|---|---|---|
|
Contact Patient
What is the Bucket resupply is under?
|
Dreamstation
What is the most common CPAP machine we deal with?
|
Nasal Mask, Nasal Pillows Mask, Full Face Mask
What are the three different types of masks?
|
Humidity of the room, placement in the room, weather, temperature
"my machine isn't using as much water as it used to, is something wrong?
|
True
True or False: You can buy eel flavored ice cream in Japan
|
|
1st Call LM, 2nd Call LM, 3rd
Call LM What are the Voicemail notation subjects?
|
Resmed
What CPAP machine manufacturer does not use non disposable filters?
|
heated and non heated tubing
What are the two types of tubing?
|
You'll have to contact your doctor, and get a new prescription
"I'd like to try a different mask"
|
False, they can hold it up to 2 hours
True or False: The Nile crocodile can hold it's breath up to 4 hours stalking prey
|
|
Pending Bucket
Where do your pending orders generate?
|
System One has tubing coming from the top of the machine, and the M series has tubing coming from the back of the machine?
What is the difference between the M series and System One?
|
Full face mask
What type of mask was the Simplus mask?
|
Unfortunately no, advise to call the main office number
"I've already ordered supplies through the auto dialer last week, can you check my order?"
|
B. Peach
Multiple Choice: Almonds are a member of what family?
A. Berry B. Peach C. Melon D. Nuts |
|
Upper right hand patient magnifying glass
How do you search for a patient?
|
The side of the machine
Where do the filters go in the Dreamstation?
|
Respironics
What is the manufacturer of the Dreamwear Mask?
|
Turn humidity up, one setting at a time. Add room humidifer if that does not work.
"Why do i have a dry mouth while using my machine?"
|
D.1000000
Multiple Choice: Rats multiply so quickly that in 18 months, they can have how many dependents?
A. 1000 B. 500 C. 15000 D.1000000 |
|
Bleecker
What is Amy's Last name, who we assign our orders to?
|
Dreamstation, the small disposable filter slides into the large non-disposable filter cartridge which then fits into the side of the Dreamstation.
Which machine uses both filters and how do they fit into the machine?
|
A7036
What is the HCPC for chin strap?
|
yes you can! since you are in your 30days we do not need you to contact your dr for a new RX but i will put in a serve ticket and have a RT come out to fit you for "
i am within my first 30days of therapy and don't like the way my nasal mask is fitting. can i try a full face mask"the full face mask.
|
C. Gorillas
Multiple Choice: Human Birth control can work on what animal
A. Rats B. Rabbits C. Gorillas D. Cats |
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