When the scalp massage begins

Hair that has been lightened or permed

This is known as the universal solvent

Not a shampoo additive

Where the cape is positioned

Ingredient for dry scalp treatment

Posture when shampooing

Also known as well water

Second ingredient in most shampoos

Where you begin shampooing the hair

Difference between relaxing and treatment

What to do when client has reddened scalp or abrasions

Temperature the water should be when shampooing

Oil attracting tail

This is how long before your first service that you fill your disinfectant container

Ingredient in anti-dandruff shampoos

How often oily hair needs shampooed

Process of passing water thru a porous substance to remove debris

Water attracting head

The first step of your pre-service procedure

Causes excessive oil

Alkaline shampoo in comparison to acid shampoo

Type of water used for cosmetics

Type of water used in most shampoos

The first step of your post-service procedure