Letting someone get their feelings out without judgment or feedback

Catching people doing good and praising them for it

Not attending to a behavior when you are sure it’s for attention only

Hitting, kicking, pushing someone. Holding someone overly tight in a physical intervention

Taking someone’s food or coffee without permission

Joking with an individual to have fun and keep the mood light while ensuring it is appropriate.

Giving people options and control over their own lives

Providing access to a preferred item or activity

ANY unwanted touching.

Yelling or banging on objects to get a reaction

Changing the subject to a positive topic

Fixing whatever is bothering someone

Looking someone in their eyes

Cursing, yelling, threatening or name calling someone. Fighting with staff in front of a person.

Acting out when in pain

Putting on soothing music/videos or engaging in calming activities

Used when a person is A DANGER TO THEMSELVES OR OTHERS

Getting closer to someone

Not following a plan, protocol or Doctor’s order resulting in a negative outcome for an individual.

Rocking back and forth in a chair

Explaining that if you don’t go to work, you don’t get paid

Taking people out to enjoy activities outside the house

Moving an individual away from a crowd if he or she is showing signs of aggiatation

Keeping a person in a room or space in which they can not leave at will

Acting inappropriately when it is time to complete a chore