S4 System Jeporardy 1 Jeopardy Template

Basic Orders	Saturday Deliveries	Transfers	Tracking a Package in S4	Product Codes
100 May I have your Account number? What is the first question you will ask your customer for?	100 CRM interaction center Where do you look to find out if Saturday Delivery is available?	100 Credentialing If the customer wants to change ship to address Which department would you transfer to?	100 VA02 or Change sales order What selection on your S4 will you go into first to start tracking a package for a order?	100 BTXCOS What is the code for Botox Cosmetic 100 Unit/vials?
200 Ship to Address and Doctors name or Facility Name What will you have your customer verify before taking the order?	200 Required Delivery Date (on sales tab) and on the line of the product What are the two places you change the date on Saturday Deliveries?	200 Financial Services If the customer has block on the account AR Collection Issue what department do we transfer to?	200 click once on Standard order number and Display document flow After you enter order number and it enter what is the next two steps?	200 Bella1 What is the code for Volbella XC 1ML?
300 btxcos What is the Product Code for Botox Cosmetic 100 unit virals ?	300 FDH7 What is the MOT code for Saturday Delivery?	300 Credentialing If customer has license block on the account what department will we transfer them to?	300 Click on Top Hat What is your next step after display document flow?	300 Jupxc1 What is the code for Juvederm Ultra Plus XC 1 ML?
400 Customer Reference box What is do you double tab on the main screen to get to the next screen?	400 Means of Transportation What is the name of the box you will change on the shipping tab to the FDH7?	400 Transfer PRM CS If customer is wanting to order Natrelle products what department will we transfer to?	400 Select Text Tab What is the next step after clicking the top hat?	400 KBLA What is the code for Kybella?
500 Shipping Tab What tab is Means of Transportation in?	500 Will someone be in office to sign for the package, what are your hours on Saturday. Advise customer to call local FedEx office and let them know they are open on that Saturday. What is the most import questions to ask the customer about Saturday deliver?	500 Transfer Samples If customer is wanting samples for any product where will we transfer them to?	500 Pro Number/EDI 214 What is the next step after clicking the Text tab?	500 LATS5 and 6 What is the code for Latisse 5ML? and What is the minimum quantity on ordering this product?

S4 system Jeporardy

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