TLM Product Knowledge (T&A/TK+) | BP Products | Sales Process | Admin/Organization | Partnerships 101 |
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What is Web/Mobile, Biometric Timeclock, Kiosk
3 Different options Alex has for EEs to clock in/out
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What is HR Pro//Complete Plus
This product is for 5+ Employees and helps with Trainings and Legal Advisors // OR (3+ Employees) for help with Handbook & Compliance
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What is Setting The Agenda
This helps control the conversation and let the client know exactly what you're going to be talking about during the call + EXAMPLE
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What is the Sales Log
This is used to record sales on a daily/weekly basis and quota is inflated 115%
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What is a Lead Tracker
This is used for us to stay organized with our leads and be able to easily send updates to our partners
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What is Geo-location & GPS Pin Drop
These 2 features are the main differences in the mobile app for T&A and TK+
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What is Retirement Services
This product is a great way to get Tax Savings for both the individuals and the business and any business regardless of size can qualify
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What is Gaining Access
Main goal is to get passed the gatekeeper and set the appointment + EXAMPLE
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What is Oracle
This should be checked every morning to see what you have started for the week/month/year so far
Also used for commission tracking, annual quota, and 2nd resource to look up client info |
What is Visibility, Education, Communication
3 Most important things that make a good partner
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What is TK+
This product provides a visual overview of Time Management trends and to-do items on the Team Management Dashboard
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What is Workers' Compensation
Clients have the opportunity to streamline their premium payment administration by connecting it with ADP's pay by pay program
Premiums are based on actual payroll and carrier rates, not an estimate |
What is a Calendar Close
This is used to set a deadline for when the client has to sign/train by in order to take advantage of promotions given + EXAMPLE
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What is a Locked Sheet
This is used to track every sale i have for the month in order to report accurate numbers to BK
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What is Contests/Early Outs/Seat Rides/Incentives/Coffee/Boosters
Name a few different/creative ways to create hype around TLM with your partners
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What is Supplemental Earnings
Alex can use this feature to track expenses, mileage reimbursements, commission
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What is Comp Services
Dedicated team of support specialists aligned to clients WFN account & can sell to 25+ employee count clients
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What is Price, Too Small, Not Right Now, Status Quo
List 4 common objections and give an EXAMPLE of how to handle atleast 1
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What is TLM WEB
This site is used to check is billing is activated for Time and Attendance
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What is Sending Engages/Pivoting on their calls
How can your partners generate TLM leads for you?
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What is Department Tracking/Job Costing
Alex can use this feature to have employees log time worked at specific jobs/departments and can tie different pay rates to each job
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What is TotalSource
Access to Fortune 500 Benefits and 401k Options, full service personalized guidance from HR experts, risk and legislation support
can sell to 2+ ee count clients |
What is S.T.E.W.D
Show Me Tell Me Explain to Me Walk Me Through Describe to me
This acronym is a helpful tool to think of good open-ended questions during the analysis + EXAMPLE
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What is ADP OE
This email lets you know your order has been keyed successfully and the database is being built
If ON-HOLD send to BK |
What is TLM day?
Weekly opportunity to hype and educate POD partners in their team huddles
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