Strategic Role of Operations Management 1 | Strategic Role of Operations 2 | Goods and Services in Different Industries |
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What is Operations?
This definition refers to the business processes that involve transformation, or more generally 'production'.
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What are input costs?
Capital land and resources are all examples of this type of costs.
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What are standardised goods?
These are mass produced goods usually on an assembly line.
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What is Trasnformation?
This definition is the conversion of inputs (resources) into outputs (goods and services).
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What are processing costs?
Machinery maintenance, electricity, product design are all examples of this type of costs.
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What are customised goods?
These are goods that are varied according to the needs of customers.
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What is Value Adding
This definition refers t the creation of extra or added value as inputs are transformed into outputs.
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What are quality management costs?
Sampling and inspection of goods and processes and machining errors, injury and machine downtime are all examples of these costs.
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What are the features of goods
These are tangible, tend to be standardised,they can be owned and transfered between people and value can be easily ascertained through costing outputs.
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What does Strategic mean?
This definition in operations refers to the all key areas and it involves all managers contributing to the strategic direction or strategic plan of the business.
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What is cost leadership?
This involves aiming to have the lowest costs or to be the most price competitive in the market.
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What are the features of services?
These are intangible, exist only while being performed, are generally customised but can be standardised, They are hard to value sometimes.
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What are economies of scale?
This refers to the cost advantages that can be created by an increase in scale of business operations.
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What are labour costs?
Casual employees, subcontractors, overtime and rostering are all examples of these types of costs.
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What are intermediate goods?
These are goods that can be processed more than once.
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