Regulations! More Regulations! Bill Pay! Mystery Category! Science, and History!
100
What is Regulation D
This regulation limits the number of withdraws a client can make from their savings account.
100
What is Fair Housing Act
"This regulation makes sure that I am not denied the ability to apply for a home loan based on my personal characteristics or circumstances."
100
What is Bill Pay?
The name of the tab in OLB where clients must click to access the service.
100
What is Carbon?
This element has 6 protons, 6 neutrons, and 6 electrons?
200
What is Regulation AA
"I know Bank of America will not apply any unfair contract provisions or late charges. I have the terms and conditions of the credit card, and everything is clearly outlined. This Regulation involves UDAAP - Unfair, deceptive, or abuse acts or policies"
200
What is SCRA
"Wow! I did not realize that we were late on that loan payment. Things have been hectic since my spouse deployed in the military."
200
What is Fiserv (Bill Pay) - Non Fraud - Small Business
If a client needs to stop a single check or electronic payment, we would transfer to this team.
200
Who is Leonardo Da Vinci?
This artist was famous for painting the Mona Lisa.
300
What is Regulation CC
If I need to know when I can use the funds from my recent check deposit, I would want to consult this regulation.
300
What is Regulation E
“I know I am protected anytime there is an unauthorized charge on my debit card. There was a previous situation when someone over-charged my card. You all were so responsive and ensured I was protected.”
300
What is eBills?
This services allows clients to get their bills from other companies delivered directly to the bill pay system
300
What is Amethyst?
This purple crystal is the birthstone for February
400
What is Regulation B
"I know my credit application will be treated fairly, without any discrimination at Bank of America. AKA the equal credit opportunity act"
400
What is Regulation DD
"I must state both APY and APR to meet the requirements of the regulation that deals with quoting the interest that we pay to our clients. Aka Truth In Savings"
400
What is PartnerCare?
This is the name of the program used to access a client's bill pay info.
400
Who is Marco Polo?
This Italian explorer documented his travels through Asia over the Silk Road, and today has a popular kid's pool game named after him.
500
What is Dodd-Frank Act
"As a consumer, I feel more protected since this regulation came into being. My bank is certainly transparent and no longer at risk from the
changing economic landscape. This act Established the Consumer Financial Protection Bureau (CFPB)"
500
What is Regulation D
"This regulation ensures the banks have the right amount of cash reserves; I would not want to convert that savings account into a checking account, so count your transactions!"
500
What are draft checks?
These types of checks are stopped by us using synergy
500
What is Hydrogen?
This is the most abundant element in the Universe, and was used to fill up the Hindenburg Air Ship to make it lighter.






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