| 4th Wave | Sales | Culture | Payout | JUST DO IT |
|---|---|---|---|---|
|
-Direct TV
-Digital Life -CRU -Premium Non Contract
Name the 4th Wave Initiatives
|
My AT&T and Plenti
What 2 things do we need to setup for our customers on their phone after every transaction?
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The J.D. Powers award
What award does AT&T currently hold for excellence in customer service?
|
A 48 inch Samsung TV
What could you win this month by selling the most samsung devices in your district?
|
Salt Lake City, Utah
Where is Spring Mobile's corporate office located?
|
|
"So you can save Time and Money"
Customer asks you... "Why should I sign up for a business account?" What is your response?
|
Hyla
What is the name of the buyback program that we utilize?
|
Spirit
Self Discipline Sincere Integrity Simplicity Solidarity
Choose one person from your team to name all the S Factors and their denfinitions
|
25% of GP
What percentage Spiff (GP) payout do you make on Wired Sales?
|
Paul Raines
What is the name of the CEO of Gamestop?
|
|
$30 per month - Unlimited Talk and Text
$45 per month - Unlimited Talk and Text + 1.5gb High Speed Data $60 per month - Unlimited Talk and Text + 4gb High Speed Data
Explain the three Premium No Contract phone plans that we offer. (Cost + Features)
|
Multi Device Protection Pack
What does MDPP stand for?
|
Tech Brands
What is the name of the division in Gamestop that Spring Mobile falls under?
|
$165
How much GP do you make for a new line on a tier 2 plan?
|
2
Spring Mobile Simply Mac
Tech brands is composed of how many companies? What are they named?
|
|
The Outdoor Camera
Which Digital Life Camera offers Night Vision?
|
AT&T Roadside Assistance - $2.99/month (free for first 30 days)
What feature do we offer if you have car troubles? And how much is it?
|
-I will take care of my customers or someone else will
-I will challenge and empower myself and others everyday -I will prepare today for tomorrows opportunities -I am accountable to the business and will be given the tools to succeed -I will work hard, i
Choose one person from your team to recite the pledge
|
$90 and $140
How much GP would you make for an upgrade on a tier 1 plan? And what about a tier 2?
|
Brett Bradshaw
Who is the Senior Vice President of Spring Mobile?
|
|
Up to $500. $300 port in credit each line, and $200 trade in credit for old device if it's valued over $10. Must have both services (Direct TV + Wireless)
If a customer has Direct TV and Wireless, how much credit can we give them each new line if they port in? (explain how)
|
Smart Security and Automation
The Upfront cost is $149.99 with an MRC of $54.99 It includes smart security + Outdoor Camera + Pushbutton Door Lock + Touchscreen Control
What is our LEAD Digital Life offer? What is the Upfront cost, what is the MRC, and what does it include?
|
1) Warm Welcome
2) Use Customers Name 3) Undivided Attention 4) "I can help you with that" 5) Appreciate
What are the 5 key behaviors?
|
11% - (5% bonus + 3% culture + 3% Flex)
Assuming your store hits it's close rate goal and sells at least 3 Direct TV's, what is your GP payout percentage if you make $13,499 in GP?
|
Kirby Loeck - East
Josh Heck - Central John Betts - West
Who are the three Vice Presidents of Spring Mobile Stores and what market do they have?
|
|
873
What is the projected end of year store total for Spring AT&T Doors?
|