Job Titles Front Office Therapy Team Leadership Team Name That Person
100
Who is the person responsible for organizing student observers and contracts with schools?
SCCE
100
What is the triangle with X icon symbolize on theroffice?
Limited Units Auth
100
What are the average billed units per visit that therapists are expected to meet?
4.5
100
What is the name for the procedures that have been put in place for the different phases of treatment, separated for each individual role?
The ProTailored Way
100
Who is the person that has their CSCS and also specializes in concussion management?
Kaitlyn
200
Who is the person responsible for holding the clinical team accountable for performing job duties and roles?
Clinic Director
200
What are two capped insurances?
UHC and Cigna
200
What are the two circumstances that a therapist must do a progress note according to Medicare guidelines?
every 10 visits or 90 days, whichever comes first
200
What are the goals called that the supervisors discuss and develop with each staff member at the quarterly check-ins?
Rocks
200
Who are the three people that hold the title of CEO Jr?
Adelaide, Everrete, and Alice
300
Who is the person responsible for Note Audits, coding, and documentation quality control?
Billing Manager
300
What are the two types of document reminders?
Initial Evaluation and Progress Note
300
What does the acronym SMART mean when referring to goal writing for patients?
Specific, Measurable, Achievable, Realistic and Timely
300
What is the form that you fill out when you are hired that reveals things like your favorite candy or favorite way to be pampered?
Staff Interest Surveys
300
Who's phone rings first when someone calls the clinic?
Caitlin
400
Who is the person that holds many duties, some of which include, entering new patient information in TO, tidying the lobby, and making confirmation calls?
Check In or Patient Care Coordinator
400
What are the two steps that are taken if a patient reschedules?
Appt taken off of schedule with notes, recapture appt
400
What are two reasons that a person would not be an appropriate candidate for laser treatment?
Pregnancy, Active Cancer, Pain pump, insulin pump, pacemaker, metal plates, etc.
400
What is the company that we utilize to help us stay compliant?
TriState
400
Who is the person that recently finished training and is now helping to submit and monitor authorizations and helps fight denials?
Mary Grace
500
Who is the person that brings joy to the office when they create and execute monthly internal events, games, and/or themes?
Director of Happiness
500
If someone calls in requesting records or patient information, what are the steps to take to verify their eligibility to receive records?
see if doctor was listed on paperwork or see if person is listed in HIPAA release section in paperwork
500
What treatment technique does CPT code 97110 refer to?
Neuro-muscular re-education
500
What is this annual staff-filled out questionnaire that the LT analyzes the results from regarding potential and restrictions to growth?
SWOT Analysis
500
Who is the person that has six siblings and recently made the transition for tech to patient care coordinator?
Julia






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