Xactimate | Coverage | Processes | Technical | Open Season |
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xactimate Champion, e service center, xactimate resource room.
Who do you contact with questions about Xactimate?
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Cause of loss Knowledge guide
How do you select the correct Cause of loss code
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Knowledge guides
What are the claim professional general responsibilities?
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You should not access a shingle roof with a pitch of 8/12 or greater.
What are the guidelines for roof access?
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travelers app catalogs
What are the required apps for the IPHONE and where do you find the list of apps?
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Estimate should not be marked complete. It should be uploaded in progress when submitting to a PFT or UM for review.
How do you upload an estimate in progress for a PFT review?
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Share your screen or describe
How do you identify boil and machinery coverage?
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Knowledge guides after 48hrs
What is the time frame to send a contact request letter when you are not able to make voice to voice contact?
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use similar code
What is the protocol when handling items that do not have a category selector code?
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property KX
read me a company approved voicemail
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share your screen
Are your Xactimate preferences set up correctly?
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PCQM site KX
Where do you find annotated MP or 10-06 forms?
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Show me how to get information on foreclosure claims?
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....
Explain to me how to use the mitigation calculator
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demonstrate
How do you tag a claim for lead?
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share your screen
Demonstrate how to set up a code upgrade in XM8
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select account underwriting contact work flow.
Who do you go to with coverage questions on select accounts?
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How do you document recoverable depreciation when an insured decides to reallocate funds from one item to another?
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use expert guides in KX
How do we ensure transparency in expert reporting?
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....
How do you answer when an insured ask. How does this claim affect my premium?
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Share your screen
How do you add reported cost entry in Xactimate.
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correspondence.
Which letters should we be using
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all payments issued to named insured, same name on the bank account, 50k thresholds
what are epay guidelines
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Invoice verification guidelines
How do we verify contracted vendor rates?
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direct payment authorization form
What documents do you need to secure to pay a housing vendor directly?
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