Artist Series Showpass FAQs
100
Clothing comparable to what you will wear when you attend.
What should you wear when working an Artist Series?
100
Yes
Can you purchase tickets for multiple events on the same order?
100
30 minutes before
When do doors open for a performance?
200
3
How many student team members work per performance?
200
Excel spreadsheet in Google drive.
When issuing discounts, where do you search for retiree's names?
200
No
Do my season tickets roll over?
300
Hearing devices and Wheelchairs
A patron should visit coat check for what two services?
300
Select the event again, wait for the map to load, and deselect seats.
During checkout, how do you remove seats from an order?
300
Through the box office - in person or over the phone
How do I purchase handicap seating?
400
Look up each guest's transaction and see if an exchange was made. Check if their ticket matches their current (actual) seat.
What should you do if an usher tells you a seat is double-booked?
400
Exit out of the seat selection process, click the "Need More Time" button, then click back into the seat selection.
How do you get refresh the time clock when in the middle of an order?
400
User or box office error.
Emergency situations.
When is a refund appropriate?
500
Jason Max Ferdinand
Homecoming Concert
Richard III
Voctave
Canadian Brass
Beauty and the Beast
Living Gallery
What event goes with which date?
Sept 8
Oct 6
Nov 15-17
Dec 1
Jan 26
Mar 9-11
Apr 6-8
500
Dick Tracy
Who do you email for issues with the Boca printers?
500
10 percent
What are the discounts for the Drama Package and Concert Package?






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