Loans | Member Services | Products and Services | Know SHFCU | For Good Communication |
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What is a Fresh Start Loan
Terms up to 24 months
$500/min - $3000 max |
What is the field of membership
People who live, work or worship in the counties we serve
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What is an Auto loan
Up to 100 % financing terms up to 84 months
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What is the name of our CEO and Co-Founder
Martin Eakes
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What is "Deal directly with Colleagues"?
Bring concerns you have directly to the colleague(s) involved. Avoid water cooler talk and actively discourage it when encountered. Lead by example
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What is a DACA Loan
Maximum amount $470
Maximum term 12mos APR 15% |
What is a par share value
Members or entities who have at least $5 on deposit in any account
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What is a Fresh Start Loan
Secured with a Self-Help Federal deposit and provides a fair way to borrow cash and build credit
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How much was our first capital donation to the credit union
$77 at a bake sale
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What is "Seek to Understand, Not to be Right"?
Be quick to listen and slow to speak. Actively seek diverse perspectives. Don't react to a problem until you explore and understand all points of view
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What is FICO score
A tool to assist the loan officers in the decision process
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What is a Representative Payee Account
The account is established in the beneficiary's name; the primary member is the sole beneficiary
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What is Advantage Benefits (for members 60years+)
One free box of checks per year
Discounted pricing on notary service Unlimited free teller checks per month |
Who is Second Federal Savings?
Merged with SHFCU in 2012
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What is "Assume Good Intentions"?
Always communicate with good intentions, and assume the same of others. If you find yourself wondering about someone's motive, ask clarifying questions
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What are the Rates
Established to provide sufficient income to grow the credit union.
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How do you handle deceased accounts with a joint owner
It is important to close the account and open a new account under the joint owner's name. It is not acceptable to remove the primary member's name and add the joint in his or her place.
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What are Term Certificates
Variety of terms and options
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What is Prospera?
Both a credit union and a hybrid check casher
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What is "Embrace Debate and Healthy Conflict"?
Don't avoid conflict-respectful disagreement and robust debate usually lead to better decisions. Once a decision is made, commit to making it work.
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What is the maximum unsecured credit per household and
the maximum aggregate loan per household
$20,000
$75,000 |
Who do we screen (OFAC)
New members/clients
New business accounts All teller checks purchases over $5000 Borrowers, co-borrowers, guarantors and/or co-signers |
What are SHFCU's loans
Solutions for borrowers with limited or damaged credit
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Name three of the five divisions of the Self-Help family.
Self-Help Credit Union
Capital Ventures Fund Center for Responsible Lending |
What is "Engage As if its your decision"?
Be present in meetings. Speak your piece. Be curious and ask enough questions so you could make the decision if it was yours to make.
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