Product Knowledge Jeopardy Jeopardy Template

Saving It All	Checking Off The List	Financial Services for YOU	Borrowed Funds	Hidden Gems You Didn’t Know
100 Young Investors Club, College & Career Savings, Savings What are the 3 starting savings accounts that BayPort offers?	100 $2.00 per month What is the fee for not being enrolled in eStatements for a Rewards Checking account?	100 Enterprise, GAP, Warranty If a member is looking for a car, what vehicle service can we offer?	100 18 years old How old must you be to solely apply for a loan?	100 60 years old or older How do you get two free boxes of checks annually?
200 You must have a High Yield Checking or a Cash Back Checking What requirements must you have to be qualified for a High Yield Savings account?	200 Depends on Relationship type. $300 for Classic/$500 for Preferred, Select, or Premier How much can you withdrawal per business day at the ATM?	200 Mark McKnight and Margaret Taylor. Tina Sawyer is who you would send the referral to. Who are our BP Financial Advisors? EXTRA 100 POINTS!!! Who do you send your referral to to see them?	200 2% of the outstanding balance What is the minimum payment for a Flexline?	200 Savings, High Yield Savings, and Flexline What accounts a can be used as Overdraft Protection?
300 At least a $10 monthly deposit, otherwise it earns the 3rd tier’s rate what must you do to continue earning the highest yielding dividends in the Fast Start Savings?	300 First 2 can be the same or a combination; any more after must be a Personalized Checking How many checking accounts can a member have? EXTRA 100 POINTS!!! Same type or Combination?	300 Free to Members How much does it cost for any of BayPort’s Services?	300 Preferred, Cash Back, Rewards, and Secured. Cash Back earns 1% every purchase (promo for the year is 5% on different quarterly categories), Rewards earns 1 point for every dollar spent (promo for the year is 2x point on different quarterly categories), Preferred is our lowest interest rate. What types of Credit Cards do we offer? EXTRA 100 POINTS!!! What are their benefits/features?	300 You can only have 3 How many ODP Repayment Plans can you have for the life of the account?
400 3 per month if a balance is less than $500 in the Savings and they don’t have a checking What is the Single Service low balance fee?	400 $250; low balance fee of $6 if balance is not met or over What is the Average Daily Balance for a Personalized Checking account?	400 Financial Counseling for members via phone, works with creditors to reduce payments, Debt Management Plans( Up to $50 fee may apply), and HELOC and Reverse Mortgage Counseling also is available What is GreenPath?	400 Credit Score 400 or better, No Active ODP Repayment Plans or Active Bankruptcies, Direct Deposit of at least $500, be in good standing at the time of application, be employed by the same employer or have verifiable income for the last six months, meet income requirements (PayDay $250 - member 90 days, Pay Day $500 - member 1 year with no delinquency on any BayPort loans or credit cards for the past 6 months) Name 3 requirements for a Pay Day Loan	400 Last 4 of Social Security Number and Address if not the same on ID present in front of you EXTRA 100 POINTS!!! What must you ask for verification before doing a Shared Branch transaction?
500 Classic is what you begin with, Preferred - Checking with Direct Deposit OR $10,000 Average Daily Balance in Savings or Checking, Select - Checking with Direct Deposit AND $15,000 total loans or deposits, Premier - Checking AND eBranch and eStatements EXTRA 100 POINTS!!! How do you meet the different BayPort Relationships on your account?	500 EStatements, 15 debit card transactions (Debit/Credit) monthly, 1 ACH (Credit/Debit) monthly What are the requirements of a High Yield Checking?	500 Vehicles, Homes, Renters or Rental Properties, Condos, Boats, Flood Insurance, Liability Umbrella Polices, and Life Insurance Name 3 or more products we cover with BayPort Insurance	500 Indirect Auto Loans are auto loans done at the dealership, Direct Auto Loans are done in the branch with a Member Service Representative or via phone through the Contact Center What is the difference between an Indirect Auto Loan and a Direct Auto Loan?	500 $250,000 through NCDU (National Credit Union Administration) Your account is federally insured up to what amount through who?

Product Knowledge Jeopardy

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