| Pump up the Volume! | Hunka Hunka Churnin' Love <} | But I thought we had Plans :( | Blast Off! | Prepaid Potpourri (PP) |
|---|---|---|---|---|
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226
What is our year-to-date average of agents talking at any given time?
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b) no credit card on file
Which have we noticed is a prepaid churn indicator?
a) no data bundle b) no credit card on file |
3G Prepaid Smartphones (257K)
Which Plan ID/Description has the most Autopay sign-ups (#)?
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Smartphones
Feature Phones Other
What 3 "segments" do we track on our daily blast in depth?
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Service Management and Account Resource Tool
SMART stands for
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less than or equal to 24%
What is our 2015 Metric (objective) for CIR?
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(265,206)
The 2015 year-to-date (YTD) Net Adds are:
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1,894,335
How many current active subscribers do we have on the 3G Smartphone $45 plan (#)?
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Higher (by about 4.51%)
Was revenue higher or lower this March than last March?
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Other Charges and Credits
OCC stands for
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Handset (313K) vs SMART (180K)
In Dec 2014, were more replenishments (#) done from SMART or the Handset channel?
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12,645/DAY
What are our average activations per day for this year (YTD)?
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2.1%
What was our repeat caller rate in January, 2015?
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SYBD Sync Bundle
What adjustment category (reason) is used most by the CSR's and why?
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Price Plan Analyzer
PPA stands for
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50,574
What is our Daily Average calls OFFERED for the last 30 days (trend)?
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5.73%
What is our current percentage of Year over Year (YoY) revenue?
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Smartphones (3G $45)
Looking at the OCC Amt by Plan Type, which plan type has the most OCC's given out each day?
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Daily Avg Net Adds AP Promotions
we have increased autopay enrollment by 42.3% since April 30th :)
Which table of the blast, shows how well the Autopay Promotion of 1Gb is doing since launch? so, how well is it doing?
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Unassisted Over the Air
UOTA stands for
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