POS/THIS/MONET NOTICES AURORA/MTEXT DIRCON
100
PESL
What menu/screen allows user to select desired Title II PE events?
100
OPT
What is the 3-character UTI used for overpayment paragraphs?
100
Pound '#'
What character must you use in front of every UTI?
100
Telephone
What is the preferred method of direct contact?
200
HCRQ
What screen do you use to request a replacement Health Insurance Card?
200
Online Retrieval System (ORS) or CFRMS/CFUI
Where can you go to view stored notices?
200
IP
What library code is used to view notices that will be printed and mailed out at the end of the day?
200
FALSE:
Should be after two unsuccessful telephone attempts
TRUE or FALSE:
You can use direct mail contact after one unsuccessful telephone attempt has been made.
300
Record reports of annual earnings and work
What is the PEWE screen used for?
300
False
TRUE or FALSE:
ALL paragraphs in the ENB field must be placed in order.
300
Initials and MOD
What do you put in the Batch Number field?
300
DO 953
What is the assigned Field Office for zip code 94606?
400
Option 4 on the Master File Query Menu
How do you request a THIS Query?
400
Pound "#"
What character must you always use at the end of your NOT screen?
400
To edit notice/all UTIs
The head command "E" is used for?
400
via Request for Assistance (RQFA) or MDWs
Names two ways the PC can contact the FOs electronically?
500
MONET inputs do not affect entitlement, eligibility or payment and are considered annotation only.
What is the difference between the use of POS and MONET
500
SUS006
A beneficiary is being suspended due to higher benefits received on another record. What paragraph would you use?
500
J W500 52I
How do you jump to MOD 52's incomplete library (What would you type)?
500
12PM (9AM Hawaii time)
You are working in Richmond, CA and you have to call a beneficiary in Hawaii. What is the earliest time you can call them (PST)?






POS/NOTICES/DIRCON

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