Writing Process Analyzing the Situation Media and Channels
100
Writing business messages
What is the second step to the three-step writing process?
100
General purpose and specific purpose
What are the two purposes of business messages?
100
Oral medium, print channel
What is the classic format of business communication?
200
50%
What is the percentage of your writing time that should be devoted to planning your business messages?
200
General purpose
This purpose is to inform, to persuade, or to collaborate with the audience
200
Oral medium, digital channel
Podcasts fall under which media channel?
300
Oral, written, visual, and electronic
What are the four mediums for delivering business messages?
300
Will anything change as a result of your message? Is your purpose realistic? Is the time right? Is your purpose acceptable to your organization?
What four questions should be asked to determine the purpose of your business message?
300
Memos
What are brief printed documents for day-to-day exchange of information called?
400
Adapt to your audience
By using sensitivity, relationship skills, and an appropriate writing style, you can
400
Email message
This type of message is likely to be focused on a single goal, such as explaining why you would be a good choice to head up a major project.
400
Screen size and resolution, input technologies, bandwidth, speed, and connectivity limitations, and data usage and operational costs
What are brief printed documents for day-to-day exchange of information called?
500
Brainstorm
When you do this with the information during the planning stage, the writing stage is much faster
500
Determine the audience composition
As part of developing an audience profile, this step requires you to look for similarities and differences within your audience
500
Half a dozen or so (6 points)
Whatever the length of your message, limit the number of major supporting points to






Planning Business Messages

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