PGCSS Facts Local Support Services What are national PGCSS Support Services PGCSS talking points Referring to support services
100
What does the acronym PGCSS stand for?
Program of General Caregiver Support Services
100
What is Mindfulness & Self-compassion Caregiver Support Group?
Drop-in support & self-care group on Mondays at 11:00 that is accessed through VVC.
100
What is Building Better Caregivers?
An online 6 week educational program for Family Caregivers.
100
How are PGCSS services provided?
Services are provided online and or by phone, so Caregivers never have to chose between leaving the Veteran or getting support for themselves.
100
When is a good time to mention support services?
Anytime you're talking to a Caregiver!
200
What is PGCSS Veteran eligibility criteria?
Enrolled in GLA VHA and
Needs assistance with one or more activities of daily living. Needs supervision or protection based on symptoms or residuals of neurological care or other impairment or injury.
200
What is Caregiver Circle (Caregiver Support Group)
Drop-in Group Thursdays at 1:00 that is accessed online through WebEx or by phone.
200
What is Annie Texts for Caregivers?
Texts sent 3x a week for 1 yr. focusing on Caregiver stress management, education, and appreciation.
200
What is the cost for PGCSS support services?
Services are FREE of charge!
200
What support services do PCAFC approved Caregivers have access to?
PCAFC Caregivers have access to all of the services provided by PGCSS upon approval.
300
What services does PGCSS provide for a Caregiver?
Training and support through in-person, online and telehealth sessions. Skills training focused on caregiving for a Veteran’s unique needs.
300
What is REACH VA Coaching?
Individual Caregiver coaching focusing on self-care, mood management, and problem solving.
300
What are Caregiver Support Line Monthly calls?
Caregivers call in once a month for education and support related to specific topics relevant to Family Caregivers.
300
Who provides the support services?
Services are provided by Licensed Mental Health Professionals.
300
How can I find out what services are being offered locally?
The Seasonal Newsletter lists all of the locally provided support services that are currently available.
400
How does PGCSS help with self-care?
Assist in identifying ways to decrease your
burden and anxiety to better manage your
frustrations and stress.
400
What is Caregiver's FIRST?
A new 4 session educational group for Caregivers that will be offered in Spring and Summer.
400
What is Caregiver Center offered REACH VA?
Individual or Group Caregiver Coaching provided by a coach through the Caregiver Center.
400
What are some benefits of support groups?
Support Groups provide connection to other Caregivers facing similar challenges and facilitated by a Licensed Mental Health Professional.
400
How does a PCAFC applicant get referred to support services?
PCAFC applicants who want to engage in support services are enrolled in PGCSS & also referred to the specific support service they want to participate in.
500
How can engaging in PGCSS help a
caregiver?
Provide clinical support based on your needs
and requests. This support may include
coaching, supportive counseling, support
groups, skills training or peer support
mentoring.
500
What are PGCSS special events?
Annual Caregiver Resource Fair, Self-care classes, Workshops in partnership with Alzheimer's Association, and Caregiver's Tea at Fisher House.
500
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500
What does drop-in support group mean?
After referral a Caregiver can skip a group if they are busy or just don't feel like participating that week without having to notify CSP.
500
What helps caregivers accept referral to support services?
Normalize compassion fatigue, provide information about the importance of self-care, and focus on the value of connecting with other caregivers who have similar challenges.






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