Nature Of Personal Selling Steps of the Personal Selling Process Managing the Sales Force Consumer Sales Promotion Methods Trade Sales Promotion Methods
100
Personal Selling
What gives marketers the greatest freedom to adjust a message to satisfy customers’ information needs?
100
Approach
What is the manner in which a salesperson contacts a potential customer - is a critical step in the sales process.
100
Establishing Sales Force, Determining Sales Force Size, Recruiting and Selecting Salespeople, Training Sales Personnel, Compensating Salespeople, Motivating Salespeople
What are some of the eight major decisions in sales management?Establishing Sales Force, Determining Sales Force Size, Recruiting and Selecting Salespeople, Training Sales Personnel, Compensating Salespeople, Motivating Salespeople,
100
Coupons
What is it reduces a product’s price and aim to prompt customers to try new or established products, increase sales volume quickly, attract repeat purchasers, or introduce new package sizes or features?
100
Trade Slaes Promotion Methods
What is it attempts to persuade wholesalers and retailers to carry a producer’s products and market them more aggressively?
200
Prospecting
What is developing a database of potential customers
200
Closing
What is the stage in the personal selling process when the salesperson asks the prospect to buy the product.
200
Motivating Salespeople
"Nature of the jobs, job security, and pay" are considered to be the most important factors of what?
200
Cents-off Offers
What is buyers pay a certain amount less than the regular price shown on the label or package?
200
Premium Money " Push Money"
What is the additional compensation offered by the manufacturer to salespeople as an incentive to push a line of goods?
300
Preapproach
What is the analyzation of information about each prospects needs, brand and personal characteristics?
300
Following Up
What is contacting the customer to see how the product has been and to answer any questions
300
Recruit
To create and maintain an effective sales force, sales managers must _____ the right type of salespeople.
300
Money Refunds
What is consumers submit proof of purchase and are mailed a specific amount of money?
300
Sales Contest
What is designed to motivate distributors, retailers, and sales personnel by recognizing outstanding achievements?
400
Names
Salespeople seek ____ of prospects from company sales records, trade shows, commercial databases, newspaper announcements, trade association directories, and other sources.
400
Overcoming Obligations
What is anticipating and countering them before the prospect raises them?
400
Sales Force Size
What is "it influences the company’s ability to generate sales and profits?"
400
Rebates
What is the consumer is sent a specified amount of money for making a single product purchase?
400
Cooperative Advertising
What is an arrangement in which a manufacturer agrees to pay a certain amount of a retailer’s media costs for advertising the manufacturer’s products?
500
Referrals Recommendations
Most salespeople prefer to use _________ from current customers to find prospects.
500
Prospecting
What is the development of a database of potential customers?
500
Controlling and Evaluating Sales Force
What is " performancing properly, sales management needs information?"
500
Loyalty or Shopper
What is organizations such as supermarkets often provide users with _________ cards that allow them to track customer purchases while providing periodic discounts to shoppers for continued purchases?
500
Dealer Listings
What are advertisements promoting a product and identifying participating retailers that sell the product?






Personal Sales and Selling Promotion

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