Leasing | Etiquette | Move-outs and Move-ins | Operations | Greystar |
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What is a Lease
This document is legally binding between landlord and tenant
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What is "ALWAYS TRUE"
True or False: It is proper etiquette to always stand up from your desk to greet a prospect/resident
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What is
Proof of income Renters insurance policy Electric account number Gas account number Move in letter Water/sewer certificate Certified Payment
These are required before a resident is granted keys
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What is "false"
True or False: Unit 203 (a 2b2) calls for after hours and reports that there Toilet isn't working. This is an emergency
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What is "Senior Director of Real Estate"
Who is "Stephen Giambrone"
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What is "True"
True or False " A quote locks in the Rental rate for 48 hours."
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What is "talk with a smile"
What is the number one rule to remember when talking on the phone
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What is ACH & Bank Checks
These are acceptable forms of Move in Payment
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What is "Gas"
This utility is needed to use Hot Water, Stove, and Heat
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What is "Owned Investment Asset"
What name replaced G.I.G
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What is "Checkpoint ID"
This action must be completed before touring ANYONE
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What is a " Phone call & email"
What are the two forms for a first initial contact that is required
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What is a Forwarding Address
This is required for Security Deposit refunds
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What is "False"
True or False: We are required to collect paystubs and or any proof of income
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Who is "Bob Faith"
This person founded Greystar in 1993
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What is "True"
True or False: Not showing the fitness center is a violation of Fair Housing
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What is "No Problem"
What is a phrase used to solving an issue that is negatively looked down upon
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What is Move out Inspection
This task should be completed by Maintenance prior to vacating
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What are - "60 day written notice, Lease break fee, repayment of any concessions"
These requirements must be met in order to break your lease
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Where is "Charleston, SC"
Greystar is home to many buildings. This city and state houses it's Corporate office
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What is the "First Months Rent Deposit"
This Deposit is required to complete an Application
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What is " explain the resident has ben heard, empathize & offer a solution"
When a disgruntle resident comes down to yell at you in the office, what are the three steps you should take
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What is ButterflyMX to gain access to building & leave unit unlocked
What process could you use for After Hour Move ins
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What are the : "Verifier form, reasonable accommodations form, incident report"
What documents are required for ESA's
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What is "twelve"
How many owned assets does Greystar have in the MA portfolio
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