| HR Central | I Need A Day Off | BEen THERE, Done That | Workday/Verint | Department Overview |
|---|---|---|---|---|
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What is: "No" / "No, they must find an alternative way to care for them"
Little Sally is staying home from school today because she has a fever. Can an Empower employee take care of a child, family member, or loved one while on the job?
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What is "Verint"
Application to take time off
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What is: Call WFO Sick Line" & "Email PPTNHMGR alias"
*Cough cough* What are the steps to call out sick
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What is "Extra Time" / "MET" / "VET"
Overtime is any additional time working, beyond 40 working hours. Empower calls overtime what?
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What is False
True or False: SSN's can be written down and left on your desk
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What is: "Yes"
Bad hair days happen. Are cameras required to be on while in a meeting?
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What is: "Get your time approved"
Before committing to a 2-week Cancun vacation with your family, you must:
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What is: "877-936-7425"
According to a 2004 Harris Interactive survey, nearly 61% Americans are unable to recall all of the words to The Star-Spangled Banner. Can you recall the WFO Sick Line Phone Number?
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What is "Friday after your shift" / "Last day of the work week" (also acceptable is Saturday, if working on Saturday)
On this day, you should submit your time
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What is "a survey"
Participants are offered this after you disconnect a call
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What is: "You will not get paid for the holiday"
Merry Christmas! We have 12/25 off for the holiday but you decide you want one more day to spend with grandma. What will happen if you call out on 12/26?
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"What is "Floating Holiday"
This day is considered "use it or lose it"
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What is "Workday"
Application used to clock in & out, access personal data, complete eLearnings, and more
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What is "Adherence"
This performance metric could be described as: "steady and faithful attachment or commitment" & has a goal of 92%
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What is: (name at least one)
We do the right thing We own it We lead We simplify We collaborate
Name one of Empower's values
Daily Double! Extra Points if you can name all five! |
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What is "To empower financial freedom for all"
Most companies have a mission statement, what is Empower's?
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What is "Look for a shift swap within your primary tier & notify your manager"
You decide you want to take a day off for yourself (go you!) But your time was denied or wait-listed! What should you do?
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What is "termination" "job abandonment" or "voluntary resignation"
Failure to report to work with a "no call- no show" for three workdays in a two-week period without prior notice to or approval from your manager will result in this
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What is MyTime-> My Adherence
This is the tab where you can see your adherence
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What is: Availability
Metric that shows percentage of time being ready for a call
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What is: "Outside Business Activities" / "OBA"
An Empower employee decides to start a side gig as a Door Dasher. This employee must report this activity to Empower. What is this activity called?
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What is Go to: My Home >My Requests> My Time Off Calendar
Share your screen & show the class how to take time off
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What is "1 Occurrence"
Missing one full scheduled day of work without manager pre-approval will result in this
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What is "attendance" / "being tardy" / "call avoidance"
This activity will impact several things:
Your paycheck Performance metrics Ability to apply for another job Ability to receive a raise or bonus Possible disciplinary action |
What is "Class 1 data"
This highly confidential information could cause financial harm or identity theft to participants or employees if in the wrong hands
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