HR Central MyTime Attendance Workday/Verint Department Overview
100
What is "No" / "No, they must find an alternative way to care for them"
Can an Empower employee take care of a child or family member while on the job
100
What is "Verint"
We use this application to take time off
100
What is: "Call WFO Sick Line" & "Email PPTNHMGR alias"
Steps to call out sick
100
What is Friday after shift (Saturday if working on this day) / Last day of the work week
When should you submit your time
100
What is False
True or False: SSN's can be written down and left on your desk
200
What is "Yes"
Are cameras required while in a meeting?
200
What is: "get your time approved"
Before booking a trip, you must:
200
What is: 877-936-7425
Recite the WFO Sick Line Phone Number
200
What is "attendance" / "being tardy" / "call avoidance"
This activity will impact several things:
Your paycheck
Performance metrics
Ability to apply for another job
Ability to receive a raise or bonus
Possible disciplinary action
200
What is Class 1 (highly confidential) data
Information whose loss could cause financial harm or identify theft to participants or employees
300
What is: "To empower financial freedom for all"
What is Empower's Mission?
300
What is "look for a shift swap within your primary tier"
If your time off request is denied or wait-listed you should:
300
What is "Workday"
Application used to clock in & out, access personal data, complete eLearnings, etc
300
What is Adherence
This performance metric has a goal of 92%
300
What is a survey
Participants are offered this after you disconnect a call
400
What is: (Must say at least one)
Denver - Ingrid Fleming, Lonnie Sperle
Overland Park - Rhiannon Leitterman
Andover - Justin Elderkin
Milwaukee - Andrew Musial
Phoenix – Joe Mieras
Enfield – Jim Scibelli
Name of the directors of participant services
400
What is "Floating Holiday"
This day is considered "use it or lose it"
400
What is "termination," "voluntary resignation" or "job abandonment"?
Failure to report to work with a “no call – no show” for three workdays in a two-week period without prior notice to or approval from your manager.
400
What is Extra Time / MET/ VET
This is what Empower calls Overtime
400
What is:
We do the right thing
We own it
We lead
We simplify
We collaborate
Name one of our values
500
What is: Live Call Listen-Ins & Corporate E Learnings
What will we be doing on Friday?
500
What is Go to: My Home > My Requests > My Time Off Calendar
Show the class how to take time off
500
What is "1 Occurrence"
One full scheduled day of work without manager pre-approval
500
What is MyTime->My Adherence
This is the tab where you can see your adherence
500
What is: Availability
Metric that shows percentage of time being ready for a call






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