Group Decision Making | Conflict | Group Tasks & Roles | Communication & Interpersonal Relationship |
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Brainstorming
What is the most popular way of structuring a group process to generate a large number of ideas?
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1. There is always an answer or solution to a conflict
2. Managing conflict is primarily about doing things differently 3. Peace is the absence of conflict 4. More communication always creates more clarity
Name one myth about conflicts
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Sociogram
What is a visual representation of who talks to whom in a group called?
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Closed questions can be answered with a yes or no while open questions encourage elaborate responses
What is the difference between an open and closed question?
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C. Polarization
Which one of the following is not an example of groupthink?
A. Stereotyping outsiders B. Direct pressure C. Polarization D. Illusion of inherent morality |
Open Door Policy
What is a company’s policy of allowing any employee to bring any issue directly to top management and to expect a hearing called?
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Encourages participation of others and/or limits the input of more talkative members
What is the role of a gatekeeper in a team?
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Rapport
Men usually employ report talk while females are more likely to engage in ____________ talk.
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Social Loafing
What is a reduction in motivation and effort when individuals work in groups compared to when they work individually?
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Manifest conflict is observed while latent conflict is hidden
What is the difference between latent and manifest conflicts?
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Convergent thinking is selecting the best solution from a number of answers while divergent thinking is searching for a variety of solutions
What is the difference between convergent and divergent thinking?
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Self-Serving Bias
What is the tendency to attribute one’s successes to personal attributes while attributing one’s failures to external causes?
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Social Facilitation
What is the enhancement of or detraction from a person’s performance, which results from that person being in the presence of others?
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Task, Process and Relationship
Name the three types of conflict
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1. Information giver
2. Opinion giver 3. Information seeker 4. Opinion seeker 5. Initiator 6. Summarizer 7. Orienter 8. Recorder
Name any three task roles
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Self Monitoring
What is an individual’s tendency to actively construct his or her pubic image to achieve social goals?
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