Organizational Behavior Final Jeopardy Template

Communication	Power and influence	Conflict Handling Styles	Managerial Leadership	Culture and change
100 What is face-to-face communication? This channel is richest for complex messages	100 What is legitimate power? This type of power comes from a person’s formal position	100 What is collaboration? This style seeks a win-win outcome	100 What is create a compelling vision? Transformational leaders do this to inspire followers	100 What are structures or artifacts? These are visible elements of culture like dress code or office layout
200 What is lack of nonverbal cues or potential for misunderstanding? One downside of email as a communication tool is	200 What is impression management Influencing others through how you present yourself uses this tactic:	200 What is the issue is trivial, emotions are running high or the relationship is not important? Avoidance is most appropriate when (2 reasons)	200 What is contingency theory? This theory suggests effective leadership depends on context:	200 What is unfreezing? This is the first step in Lewin’s model of change
300 What is synchronicity This consideration is very important when working across timezones	300 What is coercive power? A manager withholding resources to control behavior is using:	300 What is competing? High concern for self, low concern for others describes this style	300 What is relationship based or supportive? A leader who shows empathy and puts employees first is using this style:	300 What is communication, participation, learning or support? Resistance to change can be reduced by:
400 What is social acceptance This consideration is important when working across generations	400 What are expert and referent power? These two forms of personal power are the most effective long term:	400 What is accommodating? This style is often used to preserve harmony but may create resentment	400 What is participative? A leader who asks for his employee's input in decision making is using which style	400 What is new technology, new competitors, environmental changes, regulations, internal changes, etc. Name 3 driving forces of change
500 What is a formal report, spreadsheet, memo, etc.? According to media richness theory, this medium is considered least rich:	500 What is non-substitutability, visibility, centrality and discretion? There are four contingencies of power. Name 2.	500 What is it may lead to suboptimal outcomes or avoid deeper resolution? Name a downside of compromising	500 What is tasks are ambiguous/non-routine or employees need guidance? According to path-goal theory, a directive style is best when	500 What are actions of leaders, align artifacts, providing rewards/recognition, stability and communication, and attraction, selection and socialization Name 3 ways to create organizational change?

Organizational Behavior Final

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