General EQR Reservation Packages Miscellaneous
100
Asking the member for their net id, baycard or RAW membership card. Entering their number into CSI, selecting the correct numbered equipment (MBBall 2) and clicking "check out"
What is procedure for checking out equipment in EQR?
100
Reservation Packages are free! Yay!
How much does a Reservation Package cost?
100
A lock cost $5
How much does a lock cost?
200
A member can have equipment for the entire day, as long as they return it before we close that day.
How long can a member have equipment?
200
Outdoor volleyball,badminton, soccer, flag football, dodgeball, kicball. softball, tug-o-war, croquet, corn hole.
What kind of Reservation Packages does the RAW provide? (Name at least 5)
200
In order to complete a load of laundry, we first need to separate Fitness Center towels from bath and sweat towels. From there, place them separately into the two washers. Before beginning the wash, make sure the FC towels are on formula 4 and bath/sweat towels are on formula 3. Then press "1" to begin.
How do we wash a load of dirty towels?
300
The procedure for cleaning equipment is, taking the dirty equipment to EQR's laundry room. From there placing gloves on and using the disinfecting spray to spray the equipment. Leave it on the counter neatly to allow it to dry.
What is the procedure for cleaning returned equipment?
300
Reservations Packages may only be rented to students of clubs, organizations or campus departments.
Who can request a Reservation Package?
300
Yes, the EQR employee can enroll members into all of the different group fitness classes.
Can members sign up for group fitness classes at EQR?
400
Place the broken equipment into the bucket in Outdoor Adventures and contact Kaitlin and or Lexi informing them about the broken equipment. Also, add it to your end of shift report.
What happens if a piece of equipment is broken?
400
Reservation Packages can be made up to 14 days in advance. Packages have to be request at least 48 hours in advance.
What is the time frame in which one has to request a Reservation Package?
400
In this situation because it is day of, you can go ahead and perform a refund. Make sure you receive the lock, the paper with the code and the box from the member before refunding the member. Also make sure there are no damages to the lock. And write a note about it in your end of shift report.
What do you do if a member purchases a lock but an hour later decides they no longer need it?
500
They must use the entire bottle of eye solution that was recently placed in EQR Laundry Room. Once the bottle is empty, they must go into the restroom and rinse their eye (s) out for 10-15 minutes.
What is the protocol if an employee gets laundry soap or disinfecting spray in their eyes?
500
The procedure is, open CSI, ask the member what did they reserve,get the members name and net id, enter it into CSI, click "Find Reservation". Once confirmed they have a reservation package, click "Check Out" and proceed to giving them their package.
What is the procedure in terms of checking out a Reservation Package?
500
In order to perform a refund on the EQR computer, you must reconcile and log off of the EQR employees CSI account and then log into your CSI account to complete the refund.
How do you perform a refund while on the EQR computer? (Be very specific)






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